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The backup operation that started at  has failed with following error code '2155348010'

onyxdave
onyxdave asked
on
1,227 Views
Last Modified: 2014-01-03
I am unable to backup a server using the command line or using backup once using different settings than the scheduled backup.  The scheduled backup seems to run correctly.

The following is one of the events

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
  <EventID>5</EventID>
  <Version>2</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x4000000000000000</Keywords>
  <TimeCreated SystemTime="2014-01-03T18:25:08.945807700Z" />
  <EventRecordID>4460</EventRecordID>
  <Correlation />
  <Execution ProcessID="17740" ThreadID="4084" />
  <Channel>Microsoft-Windows-Backup</Channel>
  <Computer>ONYXSER001.OnyxEngineeringLtd.local</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <EventData>
  <Data Name="BackupTemplateID">{D11BC77B-CA39-4378-AFDF-2A8D909DC20B}</Data>
  <Data Name="HRESULT">2155348010</Data>
  <Data Name="BackupState">12</Data>
  <Data Name="BackupTarget">H:</Data>
  <Data Name="NumOfVolumes">5</Data>
  <Data Name="BackupTime">2014-01-03T18:19:50.715288000Z</Data>
  <Data Name="HRESULT2">2155348010</Data>
  <Data Name="VolumesInfo"><VolumeInfo><VolumeInfoItem Name="RECOVERY" OriginalAccessPath="" State="12" HResult="-2139619286" DetailedHResult="-2147023779" PreviousState="9" IsCritical="1" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="2" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="554" BackupTypeDetermined="1" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="1" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="2" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1576" BackupTypeDetermined="1" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="E:" OriginalAccessPath="E:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="F:" OriginalAccessPath="F:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="1" HasFiles="0" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="8" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo></Data>
  <Data Name="DetailedHRESULT">2147943517</Data>
  <Data Name="SourceSnapStartTime">2014-01-03T18:19:50.699687700Z</Data>
  <Data Name="SourceSnapEndTime">2014-01-03T18:20:26.939184600Z</Data>
  <Data Name="PrepareBackupStartTime"><TimesList><Time Time="2014-01-03T18:25:07.385Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
  <Data Name="PrepareBackupEndTime"><TimesList><Time Time="2014-01-03T18:25:07.385Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
  <Data Name="BackupWriteStartTime"><TimesList><Time Time="2014-01-03T18:25:07.385Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
  <Data Name="BackupWriteEndTime"><TimesList><Time Time="2014-01-03T18:25:07.448Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
  <Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
  <Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
  <Data Name="DVDFormatStartTime"><TimesList></TimesList></Data>
  <Data Name="DVDFormatEndTime"><TimesList></TimesList></Data>
  <Data Name="MediaVerifyStartTime"><TimesList></TimesList></Data>
  <Data Name="MediaVerifyEndTime"><TimesList></TimesList></Data>
  <Data Name="BackupPreviousState">9</Data>
  <Data Name="ComponentStatus"><ComponentStatus><ComponentStatusItem Name="39d4b21c-5648-4d71-9046-93b58a2b59cf" LogicalPath="Microsoft Exchange Server\Microsoft Information Store\ONYXSER001" AppId="Exchange" WriterId="{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}" ConsistencyCheckResult="0" ConsistencyCheckResultDetailed="0"/><ComponentStatusItem Name="586a7c11-0864-41cd-9456-86b4eee5b469" LogicalPath="Microsoft Exchange Server\Microsoft Information Store\ONYXSER001" AppId="Exchange" WriterId="{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}" ConsistencyCheckResult="0" ConsistencyCheckResultDetailed="0"/></ComponentStatus></Data>
  <Data Name="SSBEnumerateStartTime">1601-01-01T00:00:00.000000000Z</Data>
  <Data Name="SSBEnumerateEndTime">1601-01-01T00:00:00.000000000Z</Data>
  <Data Name="SSBVhdCreationStartTime">1601-01-01T00:00:00.000000000Z</Data>
  <Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
  <Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
  <Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
  <Data Name="SystemStateBackup"><SystemState IsPresent="1" HResult="-2139619299" DetailedHResult="-2147023779" /></Data>
  <Data Name="BMR">true</Data>
  <Data Name="VssFullBackup">false</Data>
  <Data Name="UserInputBMR">true</Data>
  <Data Name="UserInputSSB">true</Data>
  <Data Name="BackupSuccessLogPath" />
  <Data Name="BackupFailureLogPath" />
  <Data Name="EnumerateBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
  <Data Name="EnumerateBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
  <Data Name="PruneBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
  <Data Name="PruneBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
  </EventData>
  </Event>
Comment
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WORKS2011Managed IT Services, Cyber Security, Backup

Commented:
the drive sector size is the problem, run the following command

How to determine ‘byte sector size’ and 512e:
Open an elevated command prompt and type: fsutil fsinfo ntfsinfo <USB drive letter>:
Under Bytes Per Sector: verify 512 emulation (see item 1)
Under Bytes Per Cluster: verify 4096
Under Bytes Per FileRecord Segment: 1024
SBS2008 and SBS2011 supports this backup configuration

item 1item 1
Managed IT Services, Cyber Security, Backup
Commented:
This one is on us!
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WORKS2011Managed IT Services, Cyber Security, Backup

Commented:
what type of drive, if it's a Western Digital they have a nice format tool that takes care of this. If not WD let me know the brand I'll see if they have a format tool.
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