troubleshooting Question

Exchange 2007 MAPI User Problem

Avatar of Anestis Psomas
Anestis Psomas asked on
ExchangeEmail ServersOutlook
5 Comments1 Solution597 ViewsLast Modified:
Hello ,

I have an Exchange 2007 Installation in a multinode enviroment. Its about 3000 users. Suddenly today a user cannot connect to his mailbox. He can connect without problems from OWA but with mapi in outlook 2010 it keeps asking for Password.

I try to setup his account in a new computer and outlook profile and when setup finishes and outlook starts for first time i take the error " Cannot open your default email folders . You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your outlook data file (.ost) " 

Any ideas please? I don't know what to do .

Thanks
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