Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Interesting problem when moving between environments

Posted on 2014-01-03
6
Medium Priority
?
88 Views
Last Modified: 2016-06-13
Hey guys

I created this video to demonstrate what's going on. Essentially, we have two environments that are hosted on different servers. The one we host is using Umbraco and the other one is hosted with a third-party. The third-party uses a mask so that certain web-page requests are routed to our site. A problem arises however when users try to move back from our site to the other site -- I think it has something to do with caching, session state, or cookies. Any help or advice would be greatly appreciated. Thanks in advance!
0
Comment
Question by:LaBowski
  • 3
  • 2
6 Comments
 
LVL 36

Assisted Solution

by:Kimputer
Kimputer earned 2000 total points
ID: 39756870
Seems it only happens in the unique situation if a customer arrives directly at:

http://www.sammamishmortgage.com/local/mortgage-company/states/WA/xxxxxxx

and then clicks on the Estimate Request, which throws the 404 because the cookie at that time is:

Cookie: ASP.NET_SessionId=; _ga= etc etc

Only after an .ASPXANONYMOUS= and ASP.NET_SessionId cookie has been given will it continue. Somehow, this cookie is given after you get the error, hit back, press link, get error, hit back, press link, get error, hit back, THEN press link again (now the cookie gets set).

Therefore I would suggest you to look if the cookie setting code is the same on your "normal" site and on the /local site, which resides on the same server (this has nothing to do with local.sammamishmortgage.com, as I never touched that server during testing). Just adding that code in the /local site would solve this problem is my suspicion.

On a side note, did you know google knows nothing about this www.sammamishmortgage.com/local/etc subfolder and local.sammamishmortgage.com site? This means this problem is currently non-existent  for regular visitors
0
 

Author Comment

by:LaBowski
ID: 39760215
So essentially, there is a cookie or session being dropped on the main website that needs to be added on our environment?
0
 
LVL 36

Accepted Solution

by:
Kimputer earned 2000 total points
ID: 39760364
Yes the main site has cookies and sessions, while the /local site doesn't. Then jumping to the asp script of the main site causes this problem. Just add the same cookie code to the /local site
0
 

Author Comment

by:LaBowski
ID: 39763075
Doesn't asp.net have cookies and session turn on by default?
0
 
LVL 36

Expert Comment

by:Kimputer
ID: 39763142
You still need to put code in all the pages. It can't just magically do things by itself.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today I had a very interesting conundrum that had to get solved quickly. Needless to say, it wasn't resolved quickly because when we needed it we were very rushed, but as soon as the conference call was over and I took a step back I saw the correct …
This article shows how to deploy dynamic backgrounds to computers depending on the aspect ratio of display
This Micro Tutorial will teach you how to add a cinematic look to any film or video out there. There are very few simple steps that you will follow to do so. This will be demonstrated using Adobe Premiere Pro CS6.
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question