troubleshooting Question

Name server change with registar and email quit working

Avatar of lavadour
lavadour asked on
ExchangeMicrosoft Server OS
6 Comments4 Solutions39 ViewsLast Modified:
Our website changed hosting and had us update our name servers with Network Solutions.  I sent our new hosting provider the mx records but email is still not working.  Our email goes through McAfee then to our exchange server.  All of our inbound messages are being spooled with McAfee.  I talked to McAfee and they said our inbound server is not connecting and I needed to make changes to our Exchange server.  I don't know what changes to make, pretty new at exchange support.  We have Exchange 2010 on a 2008 Server.  Do I need to provide our website host additional information?  They said after making the name server change and them updating our mx records mail would start working again.

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