ACT! database password problem in WIN 8.1

My PC just decided to upgrade to Windows 8.1. After the dust settled, I fired up ACT! but now it's asking me for a password. I've never had a password on the database, but submitting a blank doesn't work.
What can I do to get ACT running again?
Version is: Act! Pro Version 16.0.291.0, Hot Fix 2
Thanks!
Ryan
RyanPSchmelzAsked:
Who is Participating?
 
Mohammed HamadaConnect With a Mentor Senior IT ConsultantCommented:
Backup your database, and try to reinstall the application once again. it should reset the sa password and gives you accessibility .
0
 
Mike LazarusAct! Evangelist - CRM ConsultantCommented:
Are you putting in your name for the username?
Firstname Lastname
0
 
Jackie ManCommented:
If you have forgotten your user name, have a look of the info in the link below.

http://www.actcrm.co.nz/recovering-login-details-for-your-act-database/
0
 
RyanPSchmelzAuthor Commented:
It's a very painful approach, but hey- it worked!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.