Windows 8 problems updating and install
Posted on 2014-01-04
Asus Ultrabook running Win8 with Intel I5 processor and 6GB of RAM. Most installs don’t work. Windows update fails with error code 800703F1. I tried to install Acronis Backup software. That install fails also. I successfully installed a new version of Adobe Flash player and some Windows update optional updates. For instance I installed a new Intel graphics driver that was part of Windows update. But no critical updates will install.
When I try to refresh the settings I get: “There was a problem refreshing your computer, no changes were made.” I also tried this using a Win8 boot disk with the same results.
SFC /scannow comes back saying “Windows resource protection could not perform the requested operation.” I tried this in safe mode also.
I ran chkdsk /r. That didn’t solve the problem.
I tried to update to Windows 8.1 but that fails.
I ran trend micro housecall and Kaspersky anti-rootkit. Everything came up clean. The customers antivirus-anti-malware is Webroot. A scan with that came up clean.
I am able to change some systems settings. For instance I went into Advanced System Settings and changed startup and recovery settings to turn off automatic system restart on failure and changed the dump type to small memory dump.
Short of a clean install what can I try?