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SlingBox 350 1080p 24p Output Issues

Posted on 2014-01-04
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Last Modified: 2014-02-06
When my Time Warner Cable DCX3400 High-Definition HDR cable box is connected to my DVDO box (which converts the non-HD signal to full 1080p 24p) which is then connected to my Panasonic Z65ZT60, the picture quality is perfect and full screen without any black bars on any side.  Once I add my SlingBox 350 in this lineup, the picture quality degrades, the picture size is smaller, and I now have black bars below and above the picture as if the TV is now in Widescreen mode although I never set it to that.

How do I retain my digital picture settings (1080p 24p) on the TV while adding the SlingBox 350 in the connection?
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Question by:turbojournal
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Expert Comment

by:Darr247
ID: 39757022
Do we assume you connected the DCX3400 to your TV with an HDMI cable, with the slingbox connected to its component video outputs? e.g.DCX3400 Component Outputs (click for larger)
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Author Comment

by:turbojournal
ID: 39757069
Component video and audio out of DCX3400M into Slingbox 350 then component video and audio out Slingbox to DVDO iScan Duo.  Duo to TV is HDMI.
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Expert Comment

by:Darr247
ID: 39757401
You can't use the DCX3400's HDMI output into the DVDO box?
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Author Comment

by:turbojournal
ID: 39757420
I can but the calibration takes an extraordinary amount of time and still may not be at the precise resolution.  Do you have the steps to do it?
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Expert Comment

by:Darr247
ID: 39757515
The only calibration should be for output.  Are you saying you have to redo its output calibration every time you select a different input?

Daisy chaining all signals through the slingbox doesn't seem optimal to me because it has no digital audio input[s] or output[s].
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Accepted Solution

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turbojournal earned 0 total points
ID: 39827176
I was misinformed by the sales rep in that a SlingBox had the functionality to retain outputs to other devices but that the device is really used for streaming your channel line up to your mobile devices.
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Author Closing Comment

by:turbojournal
ID: 39838443
Misinformed.
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