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SlingBox 350 1080p 24p Output Issues

Posted on 2014-01-04
Medium Priority
Last Modified: 2014-02-06
When my Time Warner Cable DCX3400 High-Definition HDR cable box is connected to my DVDO box (which converts the non-HD signal to full 1080p 24p) which is then connected to my Panasonic Z65ZT60, the picture quality is perfect and full screen without any black bars on any side.  Once I add my SlingBox 350 in this lineup, the picture quality degrades, the picture size is smaller, and I now have black bars below and above the picture as if the TV is now in Widescreen mode although I never set it to that.

How do I retain my digital picture settings (1080p 24p) on the TV while adding the SlingBox 350 in the connection?
Question by:turbojournal
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LVL 44

Expert Comment

ID: 39757022
Do we assume you connected the DCX3400 to your TV with an HDMI cable, with the slingbox connected to its component video outputs? e.g.DCX3400 Component Outputs (click for larger)

Author Comment

ID: 39757069
Component video and audio out of DCX3400M into Slingbox 350 then component video and audio out Slingbox to DVDO iScan Duo.  Duo to TV is HDMI.
LVL 44

Expert Comment

ID: 39757401
You can't use the DCX3400's HDMI output into the DVDO box?
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Author Comment

ID: 39757420
I can but the calibration takes an extraordinary amount of time and still may not be at the precise resolution.  Do you have the steps to do it?
LVL 44

Expert Comment

ID: 39757515
The only calibration should be for output.  Are you saying you have to redo its output calibration every time you select a different input?

Daisy chaining all signals through the slingbox doesn't seem optimal to me because it has no digital audio input[s] or output[s].

Accepted Solution

turbojournal earned 0 total points
ID: 39827176
I was misinformed by the sales rep in that a SlingBox had the functionality to retain outputs to other devices but that the device is really used for streaming your channel line up to your mobile devices.

Author Closing Comment

ID: 39838443

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