?
Solved

MAC WiFi access

Posted on 2014-01-05
15
Medium Priority
?
609 Views
Last Modified: 2014-01-06
New MacBook and i now can't connect to a wifi location. I've travelled with it for  veral weeks successfully connecting to networks. Now at this new location I'm getting connection timed out. In the past I could connect witout making any settings changes. I've looked at keychains and don't see the network, I've cut and pasted the password to make sure it wasn't a typo, turned off wifi restarted, etc. My phone, Samsung, will connect fine as well as my Kindle but not this Mac.

I had the admin restart the router but still the same time out.

Where to next?
0
Comment
Question by:xmouser
  • 8
  • 3
  • 3
  • +1
15 Comments
 
LVL 53

Accepted Solution

by:
strung earned 1000 total points
ID: 39757323
You are not travelling in Europe with a North American Mac Book, by any chance? In North America, the only legal wifi channels are 1 - 11 and Mac Books are restricted accordingly. Europe uses channels 1 - 13. If you are in Europe and the router is set to channel 12 or 13, you won't be able to connect with a North American spec. Mac.
0
 
LVL 47

Expert Comment

by:Craig Beck
ID: 39757511
Do you actually see the network, but just can't connect to it?  What make/model router are you trying to connect to?
0
Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

 

Author Comment

by:xmouser
ID: 39758283
I'm in India. MAC from NA.
0
 
LVL 53

Expert Comment

by:strung
ID: 39758364
I believe most of the world, except North America, uses channels 12 and 13.  Ask the Admin if by any chance he is using channels 12 or 13. If he is,  suggest he switch to channels between 1 and 11 to accommodate North American travellers.
0
 

Author Comment

by:xmouser
ID: 39758368
Tring to get that done now. Thanks.
0
 

Author Comment

by:xmouser
ID: 39759016
I'm in India and getting some push back about the channel issue. Makes sense. But I would have thought that at some point in time I would have run across thiss issue online. I was here in 2010 with a Dell and connected fine.
0
 
LVL 47

Assisted Solution

by:Craig Beck
Craig Beck earned 1000 total points
ID: 39759022
If you can see the WLAN, but not connect to it, it's not a channel issue.  Can you actually see the WLAN on your MAC, or when you look in the list of available networks it's not there?
0
 

Author Comment

by:xmouser
ID: 39759106
Oh yeah I see it fine.
0
 
LVL 47

Expert Comment

by:Craig Beck
ID: 39759122
So it can't be a channel issue then.

When you put the key in, does it just spit it back at you?
0
 
LVL 53

Expert Comment

by:strung
ID: 39759124
I am not so sure that you won't necessarily not see a channel 12 or 13 wifi access point.

You can find out what channels are being used from the system report.

Pull down the Apple Menu to About this Mac. Click on More Info. Depending on you OS, you may then have to click on System Report.

Scroll down to Network. If there are no subcategories, click on the triangle to expand the heading. Click on WIFI. The pane on the right should show what channels are in use.

See screen shot.
Screen-Shot-2014-01-06-at-8.37.1.pdf
0
 

Author Comment

by:xmouser
ID: 39759131
In the meantime I reset the Pram/Nvram and I'm in!
0
 

Author Comment

by:xmouser
ID: 39759138
In the system report I'm seeing channel 1.
0
 

Author Comment

by:xmouser
ID: 39759139
My bad it's 11 which is still ok for me.
0
 

Author Closing Comment

by:xmouser
ID: 39759142
Thanks for the help wich I had more points.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
Most folks would know the basics of how Dropbox works, so that’s not the purpose of this article. Security is what it’s all about, so here I’ll share how I choose to secure my Dropbox Account and the Data it contains.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question