Solved

Windows XP parasite?

Posted on 2014-01-05
9
216 Views
Last Modified: 2014-01-25
When I go to install any program another program pops up and in essence blocks the installation.    It is called Softex Weblink.  It is preventing me from doing anything with the computer.

Norton looked at it and said it was a link direction from the installer native to XP.

I ran Malware and Norton and SPybot they don't find anything.

Anyone have any experience with this and or know how to get rid of it?
0
Comment
Question by:Malibucompany
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
  • +1
9 Comments
 
LVL 11

Assisted Solution

by:Miftaul
Miftaul earned 143 total points
ID: 39757535
So you dont see softex weblink in add/remove programs.
0
 
LVL 29

Assisted Solution

by:chilternPC
chilternPC earned 286 total points
ID: 39757538
Have you tried un-installing the program?  (control panel - uninstall program)
if its not in the un-install program list

look here:

C:\Program Files\Softex\Weblink\.

retry renaming the folder.  if that fails it will be in the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
and you can delete it from there.  (only if you are comfortable editing the registry)

then restart

more discussion here:
http://www.file.net/process/weblink.exe.html
0
 

Author Comment

by:Malibucompany
ID: 39757540
Sorry for got to mention that.


Yes do see it listed as a program.  I uninstall it .   It just reinstalls itself.  I have used removal tools which remove it and look for any registry traces.    It still reinstalls itself which I go to install any progtam that I need.
0
Major Incident Management Communications

Major incidents and IT service outages cost companies millions. Often the solution to minimizing damage is automated communication. Find out more in our Major Incident Management Communications infographic.

 
LVL 11

Assisted Solution

by:Miftaul
Miftaul earned 143 total points
ID: 39757543
Here is the details on it -www.file.net/process/weblink.exe.html

You can delete the registry keys and also the files to get rid of it.
0
 
LVL 29

Accepted Solution

by:
chilternPC earned 286 total points
ID: 39757551
the other option might be to do a 'restore'   - i.e tell the computer to reset the system files to a date in the past, no docs or email or files are lost only the system files are reset.

so use the details below and choose a date before the problem.

full details here:

http://support.microsoft.com/kb/306084

(although sometimes it can't but its worth a try)  can take a while
0
 
LVL 29

Assisted Solution

by:chilternPC
chilternPC earned 286 total points
ID: 39757555
the other option is to restart the computer in safe mode  (press <F8> while thje black screen is on when booting) - enter safe mode.
then un-install the program and remove it all and delete the folder etc..
then still in safe mode...
install Malwarebytes from here:
http://www.malwarebytes.org/lp/lp4/?gclid=CPnn8vfD57sCFZLKtAodsg4AFw
and run malwarebytes see what it finds.
0
 
LVL 29

Assisted Solution

by:chilternPC
chilternPC earned 286 total points
ID: 39757564
another option is to run the system file Checker (sfc) from Microsoft.
in a command (old dos) window
 
If sfc discovers that a protected file has been overwritten, it retrieves the correct version of the file from the %systemroot%\system32\dllcache folder, and then replaces the incorrect file.
 (You must be logged on as a member of the Administrators group to run sfc.)

details here:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 71 total points
ID: 39758655
try running this : http://majorgeeks.com/RogueKiller_d6983.html
or scan from a bootable cd :
http://majorgeeks.com/Kaspersky_Rescue_Disk_d6501.html            KASPERSKY   CD      
http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline     OFFLINE DEFENDER
0
 

Author Comment

by:Malibucompany
ID: 39808848
I've requested that this question be closed as follows:

Accepted answer: 72 points for chilternPC's comment #a39757555
Assisted answer: 72 points for Miftaul's comment #a39757535
Assisted answer: 72 points for chilternPC's comment #a39757538
Assisted answer: 0 points for Malibucompany's comment #a39757540
Assisted answer: 71 points for Miftaul's comment #a39757543
Assisted answer: 71 points for chilternPC's comment #a39757551
Assisted answer: 71 points for chilternPC's comment #a39757564
Assisted answer: 71 points for nobus's comment #a39758655

for the following reason:

.
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
Container Orchestration platforms empower organizations to scale their apps at an exceptional rate. This is the reason numerous innovation-driven companies are moving apps to an appropriated datacenter wide platform that empowers them to scale at a …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question