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troubleshooting Question

Windows 7 not updatting

Avatar of Richard Brown
Richard BrownFlag for United States of America asked on
Microsoft Legacy OS
8 Comments1 Solution270 ViewsLast Modified:
I am running Windows 7 64 bit OS. I am having all kind of issues with my wives laptop. It will not update and I have tried everything I can think of to get it to update. I attempted to load Windows 7 SP1 but it did not load either. I have scanned for virus and ran all the different programs supplied by Microsoft but no luck. I want to do an upgrade using my Windows 7 disk but since we have been using the finger print scan to log on neither I nor my wife remember our passwords.
ASKER CERTIFIED SOLUTION
Avatar of Ivano Viola
Ivano ViolaFlag of United States of America imageSystem Administrator

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This problem has been solved!
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