Users can't access network files via the terminal server

Users are unable to access network files via the terminal server. They can get e-mail but pretty much nothing else. We have an Exchange server.
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I think you have to clarify your server deployment.
Name each server, explain what roles are installed on each.
What error are you getting?
Are all servers installed in one AD domain?
bobox00Author Commented:
the server is installed on a domain. Not sure why you want my server names
Is this issue happening over VPN connection?
bobox00Author Commented:
I restarted the terminal server and it's good.
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