troubleshooting Question

Exchange 2003 event ID 3031 server activesync - smart phones cannot get mails

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bbn35bzh asked on
ExchangeMicrosoft IIS Web Server
5 Comments1 Solution988 ViewsLast Modified:
Customer is unable to get his mails with his smartphone. it used to work. there was no configuration change. this problem appeared after the C: drive had no more free space.

The disk space problem has been solved.

Event ID 3031 is logged each time somebody tries to access mails with smartphones.

Here is a copy of windows application event log (in french ... please let me know if you need english translation). I dont know where to check in Exchange and IIS if some parameters are misconfigured (we did not modify any configuration at the time the problem occured).

Waiting for your advices - Thanks

Application Log Entry event ID 3031:
Exchange, consultez l'article 817379 de la base de connaissances Microsoft, "Impossible d'accéder à Exchange Server 2003 à l'aide d'Outlook Mobile Access lorsque le répertoire virtuel Exchange requiert SSL ou l'authentification basée sur les formulaires" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=817379).   Pour plus d'informations sur la configuration correcte de IIS pour prendre en charge l'authetification Kerberos et NTLM, consultez l'article 215383 de la base de connaissances Microsoft, "Comment configurer IIS pour prendre en charge l'authentification Kerberos et NTLM" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=215383).   Ce problème peut survenir après l'installation de Windows SharePoint Services sur un serveur Exchange Server 2003. Pour plus d'informations sur la configuration correcte d'un serveur pour exécuter à la fois Windows SharePoint Services et Exchange Server 2003, consultez l'article 823265 de la base de connaissances Microsoft, "Message d'erreur « Page non trouvée » lorsque vous parcourez le client Exchange Server 2003" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823265).

Pour plus d'informations, consultez le centre Aide et support à l'adresse http://go.microsoft.com/fwlink/events.asp.
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