Unable to create new Mailboxes in Exchange 2007


We had an issue last week where the Data Stores on Exchange needed clearing out. At the same time we were unable to create new mailboxes, when we went through the wizard and the timer starts showing the new mailbox being created it wouldn't actually create the mailbox.

The time would just go on and on.
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Stelian StanIT Services ManagerCommented:
Diwakar SharmaCommented:
Check if default / primary database status is showing mouted, if not mount that and check.

What's the error please .

Are the databases mounted.

Did you see anything on event viewer
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TVS-ServiceDeskAuthor Commented:
No errors, the Elapsed Time just keeps going and going. Where in Event Viewer should I be looking for errors?

The databases are mounted
Diwakar SharmaCommented:
Is Microsoft Exchange System Attendant service running?

TVS-ServiceDeskAuthor Commented:
Yes that service is running
Stelian StanIT Services ManagerCommented:
Open Event Viewer and navigate to Windows Logs > Application
TVS-ServiceDeskAuthor Commented:
I started to create a new Mailbox and watch Windows Logs > Application at the same time, the only entry I see is: "The Directory Service Referral interface (RFRI) received a client request on RPC protocol sequence ncacn_ip_tcp.  RFRI is returning the Domain Controller name crossbill.domain.com"
TVS-ServiceDeskAuthor Commented:
I don't know what the issue was but after rebooting the server we can now create mailboxes :)

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Stelian StanIT Services ManagerCommented:
Probably the Exchange server was not able to communicate to any DC.
TVS-ServiceDeskAuthor Commented:
Wasn't a root cause fix
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