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Unable to create new Mailboxes in Exchange 2007
Hi,
We had an issue last week where the Data Stores on Exchange needed clearing out. At the same time we were unable to create new mailboxes, when we went through the wizard and the timer starts showing the new mailbox being created it wouldn't actually create the mailbox.
The time would just go on and on.
We had an issue last week where the Data Stores on Exchange needed clearing out. At the same time we were unable to create new mailboxes, when we went through the wizard and the timer starts showing the new mailbox being created it wouldn't actually create the mailbox.
The time would just go on and on.
ExchangeWindows Server 2008
Last Comment
TVS-ServiceDesk
Check if default / primary database status is showing mouted, if not mount that and check.
Diwakar
Diwakar
What's the error please .
Are the databases mounted.
Did you see anything on event viewer
Are the databases mounted.
Did you see anything on event viewer
ASKER
No errors, the Elapsed Time just keeps going and going. Where in Event Viewer should I be looking for errors?
The databases are mounted
The databases are mounted
Is Microsoft Exchange System Attendant service running?
Diwakar
Diwakar
ASKER
Yes that service is running
Open Event Viewer and navigate to Windows Logs > Application
ASKER
I started to create a new Mailbox and watch Windows Logs > Application at the same time, the only entry I see is: "The Directory Service Referral interface (RFRI) received a client request on RPC protocol sequence ncacn_ip_tcp. RFRI is returning the Domain Controller name crossbill.domain.com"
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Probably the Exchange server was not able to communicate to any DC.
ASKER
Wasn't a root cause fix
Also do you have any of this conditions: https://support.ca.com/cadocs/0/CA%20ARCserve%20%20Backup%2015-ENU/Bookshelf_Files/HTML/MS_Exch/index.htm?toc.htm?exchange_unable_to_create_the_user_account_create_the_mailbox_or_finalize_the_mailbox.htm ?
Do you have any error messages in event viewer or when you try to create the mailbox?