Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

internet explorer 10.0 crashes every time

Posted on 2014-01-06
3
282 Views
Last Modified: 2014-02-04
Dear Experts,

whenever I open internet explorer 10.0 it crashes, but when I connect the same system remotely and try to open internet explorer 10.0 it works fine. could any one help me on this.

I am using windows 7 64-bit OS
0
Comment
Question by:mshakeb
3 Comments
 
LVL 15

Expert Comment

by:jerseysam
ID: 39759604
Roll back to IE9 and see if same thing happens.
Then you will know if it is the IE version or a PC issue?
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 250 total points
ID: 39759690
mshakeb--Look in Event Viewer and see what info is available for the Error timestamped at the time of the crash.  Look especially for a "Faulting Module".
Also click Start|type reli|click on "View reliability History" and see what info is available in the Action column.
I suspect a .dll from another program is conflicting with IE.  That other program may not be running when you connect remotely.
0
 
LVL 12

Accepted Solution

by:
kadafitcd earned 250 total points
ID: 39759874
Check and see if it will open in no-addons mode...

Go to your start button and at the bottom search bar type "iexplore.exe -extoff" (without quotes) and press enter

Does it load without crashing?  If so you have a faulting Add On.  While in IE No Add ons click tools (Gear Icon) on top then click manage add ons. Go through and disable them all but one and try to start IE normally.  Go through one by one enabling them til you find the faulty one.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How many times have you been browsing the internet, with multiple tabs open, and closed the wrong one? Have you ever clicked 'Close all tabs' instead of 'Close current tab' ? Internet Explorer 8 now brings to you, what Firefox has had for a wh…
I had to do a bit of research to find the answer to this question so I thought I'd share my results.  Due to our outdated mainframe systems, we need to downgrade IE9 to IE8 in order to stay compatible.  We also needed to downgrade Java.  In order to…
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question