troubleshooting Question

Can no longer RDP to desktop, service not starting?

Avatar of adml_shake
adml_shake asked on
Windows Server 2008Windows 7
2 Comments1 Solution438 ViewsLast Modified:
I have a user who once a week needs to RDP to her machine from home.  She goes about this through citrix.  However now she can no longer access the computer, and I can't RDP to it from any machine on our network.  I get the "Can't connect to this machine" notice when I try.  I notice that the "Remote Desktop Services" service isn't started, and when I start it, it works fine.  However when I log off it shuts the service down and I start getting the "can't connect" error again.  I go start it manually, and the connection works.  Why wouldn't this service start when I initiate the RDP session?  I've tried setting the service to automatic start but that doesn't seem to help.
ASKER CERTIFIED SOLUTION
Qlemo
"Batchelor", Developer and EE Topic Advisor
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