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Sharepoint 2010 MS Word Check-in Problemsb

Posted on 2014-01-06
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Last Modified: 2014-01-15
In our test environment when a user tries to check-in a document they are not able to. After one of the Web Developers did some digging they noticed that two field are marked as required 'target folder and target path". These fields are not in our production environment and no one on the Web "claims" to has set this nor can they remove it and have come to myself the sys admin for help even though I am not the best at Sharpoint to be honest.

I did notice in Test they have a Web App in SharePoint installed called InfoWise which looks to be  a tool for managing permissions and what not. Could this have done something?

Any suggestion on how to best troubleshoot this???

Thanks in Advance!!!!
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Question by:compdigit44
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6 Comments
 
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Expert Comment

by:Justin Smith
ID: 39760478
Is the Test site a copy of the Prod site?  Are the documents that have the issue new documents, or are they documents that came from Prod?  

Sometimes the Office metadata gets messed up and can cause issues when checking into SharePoint.
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by:compdigit44
ID: 39760725
The test environment was an exact copy of production when I rebuilt it for them but in the last three months they have installed apps like InfoWise and Bamboo Manager which I see in Central Admin. These same documents work just fine in PROD and do not require the fields which are required in test..
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Justin Smith earned 500 total points
ID: 39765201
Ok.  Those fields you listed are likely part of the Content Organizer feature in SharePoint.

What is the error message that is displayed when you try to check the file in?  Does it happen to new files as well?  Can you post some screenshots?  Are the required fields listed in the columns in the list settings?
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by:compdigit44
ID: 39765227
Sorry but the stupid question but how can I view the Content Organizer?
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