Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Sharepoint 2010 MS Word Check-in Problemsb

Posted on 2014-01-06
6
Medium Priority
?
349 Views
Last Modified: 2014-01-15
In our test environment when a user tries to check-in a document they are not able to. After one of the Web Developers did some digging they noticed that two field are marked as required 'target folder and target path". These fields are not in our production environment and no one on the Web "claims" to has set this nor can they remove it and have come to myself the sys admin for help even though I am not the best at Sharpoint to be honest.

I did notice in Test they have a Web App in SharePoint installed called InfoWise which looks to be  a tool for managing permissions and what not. Could this have done something?

Any suggestion on how to best troubleshoot this???

Thanks in Advance!!!!
0
Comment
Question by:compdigit44
  • 2
  • 2
4 Comments
 
LVL 38

Expert Comment

by:Justin Smith
ID: 39760478
Is the Test site a copy of the Prod site?  Are the documents that have the issue new documents, or are they documents that came from Prod?  

Sometimes the Office metadata gets messed up and can cause issues when checking into SharePoint.
0
 
LVL 20

Author Comment

by:compdigit44
ID: 39760725
The test environment was an exact copy of production when I rebuilt it for them but in the last three months they have installed apps like InfoWise and Bamboo Manager which I see in Central Admin. These same documents work just fine in PROD and do not require the fields which are required in test..
0
 
LVL 38

Accepted Solution

by:
Justin Smith earned 2000 total points
ID: 39765201
Ok.  Those fields you listed are likely part of the Content Organizer feature in SharePoint.

What is the error message that is displayed when you try to check the file in?  Does it happen to new files as well?  Can you post some screenshots?  Are the required fields listed in the columns in the list settings?
0
 
LVL 20

Author Comment

by:compdigit44
ID: 39765227
Sorry but the stupid question but how can I view the Content Organizer?
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Meet the world's only “Transparent Cloud™” from Superb Internet Corporation. Now, you can experience firsthand a cloud platform that consistently outperforms Amazon Web Services (AWS), IBM’s Softlayer, and Microsoft’s Azure when it comes to CPU and …
The burden of debt that average person carries today has not only increased, but it keeps on growing. It is quite common nowadays that people find it extremely difficult to make ends meet in the face of millions of competing priorities that they hav…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

877 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question