?
Solved

Disable or remove mailbox?

Posted on 2014-01-06
7
Medium Priority
?
306 Views
Last Modified: 2014-01-07
I have an employee that has quit but I would like to receive email sent to his mail account.  I forwarded the mail to him to another mailbox on the server through the Exchange EMC.  I also disabled his AD account but it appears he is still receiving email on his phone.  How can I disable his AD account but still receive email on his existing mailbox but make sure he cannot access it?
0
Comment
Question by:NytroZ
7 Comments
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 2000 total points
ID: 39760757
When you disable the Active Directory account with an associated mailbox mail will continue to flow to the mailbox regardless. How is the user getting mail to his Phone OWA or Active Sync? You can disable these features in the EMC as well under the mailbox properties for that specific user. Just go into properties and then features tab, you can disable services like active sync etc. If the account is disabled in active directory they will not be able to use OWA because it requires authentication.

Will.
0
 

Author Comment

by:NytroZ
ID: 39760911
How is the phone still receiving Mai if the account is disabled?  Doesn't it need to logon to the domain when you set up the account?
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39760925
That is correct, so not sure how they are getting mail. I was also giving an alternative to disable the features like active sync. Simply disabling the account should not allow access to owa and Active sync.

Will
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
LVL 21

Expert Comment

by:Hendrik Wiese
ID: 39761597
You have one of 2 options here.

Option 1 (Preferred)
1.1 Change his password in AD
1.2 Remote wipe and then block his device using Exchange Control Panel

Option 2
2.1 This would be to just simply change his password in AD which will prohibit him from downloading mails as authentication is required.
0
 
LVL 4

Expert Comment

by:michaelalphi
ID: 39761871
Hi torszula,
You can check out the below article link which provides step by step process to disable existing user's account in AD :
http://tinyurl.com/p7dp7at
0
 
LVL 9

Expert Comment

by:dipersp
ID: 39762503
When we disable a user (Or change their password and don't want them getting back in), we also disable ActiveSync for that user's account.  That stops the phone dead at that point.  IF you want to wipe the phone, do that first.
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix “Unable to mount database. (hr=0x80004005, ec=1108)”.
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question