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Mac folder browsing

Posted on 2014-01-06
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Last Modified: 2014-01-15
We are using CIFS shares to share folders/files to our MAC systems.  This has been working fine as a smb mount point for years.  Last week one folder in a sub folder can no longer be seen by any of the mac clients, though the Windows 7 systems can see it as usual.  I am working with EMC who does not see any problem (we did a network capture and trace on this client).

I can see the folder appropriately when using terminal.  All other folders in this directory are accessible just this one is omitted in the finder view.

Any thoughts on what might cause this problem?
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Question by:walkerps
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14 Comments
 
LVL 17

Expert Comment

by:sweetfa2
ID: 39760772
Check the share permissions on the sub folder.
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LVL 53

Expert Comment

by:strung
ID: 39760788
Also make sure the folder name does not start with a dot (.). Macs treat folder and file names starting with a dot as invisible.

Also make sure there are no colons in the name. File or folder names with colons are not recognized by the Mac OS.
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Author Comment

by:walkerps
ID: 39760945
The parent folder is shared not the folder in question, structure as follows (mount Point smb://volumes/client share): Client Share\client name\2013\residential

There are a number of folders at the residential level, and they can see all of them but not this one.
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LVL 17

Expert Comment

by:sweetfa2
ID: 39760957
Check the ownership of the folder in question.  If it's ownership is different it will not be available.
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Author Comment

by:walkerps
ID: 39760970
Changed the ownership to administrator and no change.  I verified other folders in the same sub folder and there are various owners of other folders too.
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Author Comment

by:walkerps
ID: 39760976
additional information.  The folder is currently mounted at the Client Share level if I share at the 2013 level same condition cannot access residential.  If I share at the residential level it works fine.
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LVL 17

Expert Comment

by:sweetfa2
ID: 39761068
What does an ls -ld give on the residential directory and the 2013 directory>
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Author Comment

by:walkerps
ID: 39763482
drwxrwxrwx@ 1 administrator praco\domain users 16384 Jan 3 11:41 residential

I changed the ownership to administrators yesterday for testing
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LVL 17

Expert Comment

by:sweetfa2
ID: 39763491
Can you access the directory from a tree using the same user that you create the CIFS share with?
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Author Comment

by:walkerps
ID: 39763611
I am logged into the computer as a domain admin and I can navigate through the residential folder using terminal.  I cannot see the residential folder when browsing using finder.
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LVL 53

Expert Comment

by:strung
ID: 39763681
The hidden flag may be set. In terminal, type

type chflags nohidden

 and then drag a folder or file you want to unhide into the Terminal window and hit return.

Does it now show up in Finder?
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LVL 53

Expert Comment

by:strung
ID: 39763683
If that doesn't work, the problem may be the file or folder has been set to Invisible.

According to: http://www.macworld.com/article/2030765/8-ways-to-hide-files-and-folders-in-os-x.html

you can toggle visibility from terminal as follows:

"If you have Apple’s Developer Tools installed, go to Terminal and enter setfile -a V followed by the name of the file or folder. That sets its visibility attribute to invisible; you can undo this by repeating the command with a lower-case v."
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Accepted Solution

by:
walkerps earned 0 total points
ID: 39771190
Thank you all for your comments I cannot seem to find out what has happened with this particular folder so I am recreating it and hopeful it never happens again.
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Author Closing Comment

by:walkerps
ID: 39781789
Not really a solution to the case but a workaround
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