Solved

How do I set notification to send me an email about the completion of a scheduled scan using Trend Micro Offiescan 10.6 SP2?

Posted on 2014-01-06
2
1,577 Views
Last Modified: 2014-01-20
All I see in the console are compliance notification, but do not see where I can configure the console to email me a scheduled report/list of a scheduled scan. Also, where is the settings that will email me when a virus/malware has been identified? SMTP is setup properly.
0
Comment
Question by:jaedenone
2 Comments
 
LVL 6

Accepted Solution

by:
Aditya Arora earned 500 total points
ID: 39761482
Hi,


[For Email Notification]

On the General Settings under Notifications at OfficeScan Web Console, kindly check if the SMTP server can be resolved and try to use IP Address instead then check again.

 

[For Security compliance]

Once SMTP Server is resolvable or Email Notification is working Security Compliance should also be working.
trend.png
0
 

Author Comment

by:jaedenone
ID: 39765966
I have a few questions about how to view these .csv reports that I get emailed about (see screenshot).

For number "1" in the screenshot:
Are these all 4 .csv files that I should receive from Officescan?

For number "2" in the screenshot:
Where I have underlined, all three of these .csv reports show "Computer Name, OfficeScan Domain, Connection Status, Services" as columns, but no information. What is this telling me? What if I see data in these 3 .csv reports? What is that telling me? Should data be empty? Is that a good sign? If a virus/malware has been detected, would it show some kind of data in these reports?

For number "3" in the screenshot:
What does "SchCompReport_root_4.csv" report tell me? It does not make sense to me. Is this what I am suppose to be seeing? All I know is that it shows all my machines I've included in groups.

Excuse my ignorance, but I am at a lost viewing these reports.

Another question that I have that is out of the scope is that we have two sites. So far, I've only set up one management console to manage clients in one site. For my other site, should systems there be managed by the same console? Or, should there be two consoles installed? One to manage each site. What is best practice?

I appreciate your help. Thank you.
Untitled.png
0

Featured Post

Free Gift Card with Acronis Backup Purchase!

Backup any data in any location: local and remote systems, physical and virtual servers, private and public clouds, Macs and PCs, tablets and mobile devices, & more! For limited time only, buy any Acronis backup products and get a FREE Amazon/Best Buy gift card worth up to $200!

Join & Write a Comment

Cybersecurity has become the buzzword of recent years and years to come. The inventions of cloud infrastructure and the Internet of Things has made us question our online safety. Let us explore how cloud- enabled cybersecurity can help us with our b…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now