Solved

HP Scanjet 5550C / LexMarkOptra C710

Posted on 2014-01-07
4
346 Views
Last Modified: 2014-01-07
We have a  HP Scanjet5550c & a Lexmark Optra C710 mark with "secret" classification.  We are wondering if there is vol-ital memory in these devices.  We need to get rid of them just wondering if there might retain any classified data.
0
Comment
Question by:ManieyaK_
  • 2
4 Comments
 
LVL 14

Accepted Solution

by:
John-Charles-Herzberg earned 250 total points
ID: 39761860
If this device was used for classified data it should be sent to a chipper/shredder and destroyed.

 "only the paranoid survive"
0
 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 39761886
The HP Scanner does not retain any information. The reset instructions consist of turning it off, unplugging it, and then plugging it back in and starting it.

You could look in the Lexmark documentation and do a hard reset of the Lexmark.

I don't think you have anything to worry about.

.... Thinkpads_User
0
 

Author Closing Comment

by:ManieyaK_
ID: 39761964
Thank you guys for the rapid response on this issue.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 39761972
@ManieyaK_ - You are very welcome and I was happy to assist.

.... Thinkpads_User
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
Do you know what to look for when considering cloud computing? Should you hire someone or try to do it yourself? I'll be covering these questions and looking at the best options for you and your business.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question