Solved

HP Scanjet 5550C / LexMarkOptra C710

Posted on 2014-01-07
4
344 Views
Last Modified: 2014-01-07
We have a  HP Scanjet5550c & a Lexmark Optra C710 mark with "secret" classification.  We are wondering if there is vol-ital memory in these devices.  We need to get rid of them just wondering if there might retain any classified data.
0
Comment
Question by:ManieyaK_
  • 2
4 Comments
 
LVL 14

Accepted Solution

by:
John-Charles-Herzberg earned 250 total points
ID: 39761860
If this device was used for classified data it should be sent to a chipper/shredder and destroyed.

 "only the paranoid survive"
0
 
LVL 93

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 39761886
The HP Scanner does not retain any information. The reset instructions consist of turning it off, unplugging it, and then plugging it back in and starting it.

You could look in the Lexmark documentation and do a hard reset of the Lexmark.

I don't think you have anything to worry about.

.... Thinkpads_User
0
 

Author Closing Comment

by:ManieyaK_
ID: 39761964
Thank you guys for the rapid response on this issue.
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39761972
@ManieyaK_ - You are very welcome and I was happy to assist.

.... Thinkpads_User
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

With healthcare moving into the digital age with things like Healthcare.gov, the digitization of patient records and video conferencing with patients, data has a much greater chance of being exposed than ever before.
Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

823 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question