Solved

Unable to connect to homegroup

Posted on 2014-01-07
9
262 Views
Last Modified: 2014-01-07
Folks,
I am getting nowhere in trying to repair my Wireless Network Connection that until yesterday worked fine.
Please look at the image. I have a working notebook (both units ate HP - the problem unit is a desktop)homegroup problems
Hopefully I am in one of the correct ques. Last night I searched for solutions over the Internet but could not get the dots to connect for me. This is the only pc with a problem. I've reset the router, checked to see if any services were not running, scanned the registry, deep scanned for virsus and malware. Interestingly, I have access to the Internet.
Patiently work me through this problem. I just do not know how to fix this.
Thanks toi all so very much.Frank
0
Comment
Question by:Frank Freese
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
9 Comments
 
LVL 16

Expert Comment

by:R. Andrew Koffron
ID: 39762281
what messages does the troubleshooter give you if you click the red x and run the diagnostic tool?
0
 
LVL 24

Expert Comment

by:aadih
ID: 39762285
If it worked until last night, then you may try a system restore first to see if it fixes the problem quickly and easily. Boot up in safe mode with command prompt and type rstrui.exe to restore to an earlier time.
0
 

Author Comment

by:Frank Freese
ID: 39762335
When I click on he red X it starts the Windows Network Diagnostics stating "Windows tested your Internet connection and verified that you are able to access some web sites. Are you looking for help with a different issue:
1. I'm trying to reach a specific website or folder on a network
2. I'm having a different problem.

I've selected option # 2

Next it wants me to choose the network issue to troubleshoot:
1. Allow other computers to connect to this computer
2. Connect to your workplace using DirectAccess
3. Use a specific network adapter (we're wireless).

From there I'll await further instructions from you.

Regarding system restore. I have tried many system restores and I keep getting the message it did not work. In all likelihood it says a virus program is blocking the restore. I've disable all the services relating to virus program and also changed the programs setting to be disabled - Bitware is what I am using.
0
Upcoming Webinar: Percona XtraDB Cluster 6/21 10am

Join Percona’s MySQL Practice Manager Kenny Gryp and QA Engineer, Ramesh Sivaraman as they present Percona XtraDB Cluster, Galera Cluster, MySQL Group Replication on Wednesday, June 21, 2017 at 10:00 am PDT / 1:00 pm EDT (UTC-7).

 
LVL 24

Accepted Solution

by:
aadih earned 500 total points
ID: 39762371
Well, if an infection is suspected try scanning with Malwarebytes Antimalware (free).

Did you do a system restore from safe mode command prompt (and got the message, "it did not work"?)
0
 

Author Comment

by:Frank Freese
ID: 39762383
I use Malwarebytes.
Now I will try a system restore from safe mode and let you know
0
 

Author Comment

by:Frank Freese
ID: 39762700
system restore did not work.
I have a service that's suppose the repair my pc - "reimage"
I'm running that now
Will advise
0
 

Author Comment

by:Frank Freese
ID: 39763058
I've a program called Reimage and it restored my files. Everything is back to normal.
Thanks.
0
 

Author Closing Comment

by:Frank Freese
ID: 39763063
I'd forgot about a restore in safe mode
0
 
LVL 24

Expert Comment

by:aadih
ID: 39763070
Great. You fixed it. :-)
0

Featured Post

Enroll in June's Course of the Month

June's Course of the Month is now available! Every 10 seconds, a consumer gets hit with ransomware. Refresh your knowledge of ransomware best practices by enrolling in this month's complimentary course for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question