Solved

Unable to connect to homegroup

Posted on 2014-01-07
9
241 Views
Last Modified: 2014-01-07
Folks,
I am getting nowhere in trying to repair my Wireless Network Connection that until yesterday worked fine.
Please look at the image. I have a working notebook (both units ate HP - the problem unit is a desktop)homegroup problems
Hopefully I am in one of the correct ques. Last night I searched for solutions over the Internet but could not get the dots to connect for me. This is the only pc with a problem. I've reset the router, checked to see if any services were not running, scanned the registry, deep scanned for virsus and malware. Interestingly, I have access to the Internet.
Patiently work me through this problem. I just do not know how to fix this.
Thanks toi all so very much.Frank
0
Comment
Question by:Frank Freese
  • 5
  • 3
9 Comments
 
LVL 16

Expert Comment

by:R. Andrew Koffron
ID: 39762281
what messages does the troubleshooter give you if you click the red x and run the diagnostic tool?
0
 
LVL 24

Expert Comment

by:aadih
ID: 39762285
If it worked until last night, then you may try a system restore first to see if it fixes the problem quickly and easily. Boot up in safe mode with command prompt and type rstrui.exe to restore to an earlier time.
0
 

Author Comment

by:Frank Freese
ID: 39762335
When I click on he red X it starts the Windows Network Diagnostics stating "Windows tested your Internet connection and verified that you are able to access some web sites. Are you looking for help with a different issue:
1. I'm trying to reach a specific website or folder on a network
2. I'm having a different problem.

I've selected option # 2

Next it wants me to choose the network issue to troubleshoot:
1. Allow other computers to connect to this computer
2. Connect to your workplace using DirectAccess
3. Use a specific network adapter (we're wireless).

From there I'll await further instructions from you.

Regarding system restore. I have tried many system restores and I keep getting the message it did not work. In all likelihood it says a virus program is blocking the restore. I've disable all the services relating to virus program and also changed the programs setting to be disabled - Bitware is what I am using.
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 
LVL 24

Accepted Solution

by:
aadih earned 500 total points
ID: 39762371
Well, if an infection is suspected try scanning with Malwarebytes Antimalware (free).

Did you do a system restore from safe mode command prompt (and got the message, "it did not work"?)
0
 

Author Comment

by:Frank Freese
ID: 39762383
I use Malwarebytes.
Now I will try a system restore from safe mode and let you know
0
 

Author Comment

by:Frank Freese
ID: 39762700
system restore did not work.
I have a service that's suppose the repair my pc - "reimage"
I'm running that now
Will advise
0
 

Author Comment

by:Frank Freese
ID: 39763058
I've a program called Reimage and it restored my files. Everything is back to normal.
Thanks.
0
 

Author Closing Comment

by:Frank Freese
ID: 39763063
I'd forgot about a restore in safe mode
0
 
LVL 24

Expert Comment

by:aadih
ID: 39763070
Great. You fixed it. :-)
0

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question