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The best you will be able to accomplish is to have them dial from the 9640 contact list and teach them how to edit the contact list. &nbsp;See attached.<br />
IP Office does not support abbreviated dial button programming on the 9640 like the Avaya PBX does.<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/01_w02/827060/9640-qrg-en.pdf" target="_blank" class="file-inline" title="9640 user guide (662 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>9640-qrg-en.pdf</a>
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The best you will be able to accomplish is to have them dial from the 9640 contact list and teach them how to edit the contact list.  See attached.
IP Office does not support abbreviated dial button programming on the 9640 like the Avaya PBX does.
9640-qrg-en.pdf [https://filedb.experts-exchange.com/incoming/2014/01_w02/827060/9640-qrg-en.pdf]

9640-qrg-en.pdf

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Are there any other phones that it is supported on?
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Are there any other phones that it is supported on?

manager-en.pdf

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Hi, we are moving from a Nortel/Avaya CS1000 to IPO Ver. 8. I have about 15 users that will be getting 9640's with button modules. ( they currently use &nbsp;Nortel m3904's with button modules) we have not been able to figure out how to set up the user programmable autodial buttons like we can do on the CS1000. These guys are on the phone all day and change the buttons pretty frequently. sometimes daily ! <br />
<br />
This would be a MAJOR headache if we cant do this<br />
<br />
Thanks for your help
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Hi, we are moving from a Nortel/Avaya CS1000 to IPO Ver. 8. I have about 15 users that will be getting 9640's with button modules. ( they currently use  Nortel m3904's with button modules) we have not been able to figure out how to set up the user programmable autodial buttons like we can do on the CS1000. These guys are on the phone all day and change the buttons pretty frequently. sometimes daily ! 

This would be a MAJOR headache if we cant do this

Thanks for your help

How to setup user programable autodial button

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).

Voice Over IP

Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communication technology uses channels to transmit information (as electrical signals), either over a physical medium (such as signal cables), or in the form of electromagnetic waves. The word is often used in its plural form, telecommunications, because it involves many different technologies.

Telecommunications

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.