Solved

Cannot open office attachments via OWA from outside

Posted on 2014-01-07
4
450 Views
Last Modified: 2014-01-13
Not sure when this started to occur - but users are telling me they cannot open Excel, Word, PDF attachments from OWA.

My OWA policy does allow Direct File Access not sure what else to address here.

any suggestions would be appreciated.

Thanks,
SJ
0
Comment
Question by:sparkis
  • 2
4 Comments
 
LVL 16

Expert Comment

by:choward16980
ID: 39762501
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39764926
Exactly what patch level of Exchange are on you on? Exchange 2010 the tags say, but which service pack?
Are these internal or external files? Are they from Office 2010 users?

Simon.
0
 

Accepted Solution

by:
sparkis earned 0 total points
ID: 39765485
This issue was undefined mailbox web policy in EMC - All set.
0
 

Author Closing Comment

by:sparkis
ID: 39776076
this was the fix
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question