Solved

Cannot open office attachments via OWA from outside

Posted on 2014-01-07
4
448 Views
Last Modified: 2014-01-13
Not sure when this started to occur - but users are telling me they cannot open Excel, Word, PDF attachments from OWA.

My OWA policy does allow Direct File Access not sure what else to address here.

any suggestions would be appreciated.

Thanks,
SJ
0
Comment
Question by:sparkis
  • 2
4 Comments
 
LVL 16

Expert Comment

by:choward16980
ID: 39762501
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39764926
Exactly what patch level of Exchange are on you on? Exchange 2010 the tags say, but which service pack?
Are these internal or external files? Are they from Office 2010 users?

Simon.
0
 

Accepted Solution

by:
sparkis earned 0 total points
ID: 39765485
This issue was undefined mailbox web policy in EMC - All set.
0
 

Author Closing Comment

by:sparkis
ID: 39776076
this was the fix
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now