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Cannot open office attachments via OWA from outside

Posted on 2014-01-07
4
451 Views
Last Modified: 2014-01-13
Not sure when this started to occur - but users are telling me they cannot open Excel, Word, PDF attachments from OWA.

My OWA policy does allow Direct File Access not sure what else to address here.

any suggestions would be appreciated.

Thanks,
SJ
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Question by:sparkis
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4 Comments
 
LVL 16

Expert Comment

by:choward16980
ID: 39762501
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39764926
Exactly what patch level of Exchange are on you on? Exchange 2010 the tags say, but which service pack?
Are these internal or external files? Are they from Office 2010 users?

Simon.
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Accepted Solution

by:
sparkis earned 0 total points
ID: 39765485
This issue was undefined mailbox web policy in EMC - All set.
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Author Closing Comment

by:sparkis
ID: 39776076
this was the fix
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