Exchange mailbox not deleting email
Posted on 2014-01-07
I have a user that when looking at the exchange 2007 management gui it says is mailbox size is 1.2gb. But, when looking at the properties of his account in outlook is shows it only at a little over 600mb in the server and local tab.
Also, we have quotas setup to email users when they approach the quota and the email from exchange to this user says "storage quota is 1.5gb and your current mailbox size is 619mb".
So he's no where near the limit and still exchange thinks he at 1.2gb.
Any thoughts? Can I use the mfcmaopi tool to clean this up.
Looks like maybe old deleted email is not getting deleted. So I set the deleted retention for him to 0 days, hopping this would clear out the stuck email if there.