gkhanagov
asked on
Adobe Reader 11 & 64 Bit Outlook
I have a 64 bit machine running 64 bit office and when I have a PDF open in Adobe Reader XI and click File > Send File, then select "Default email application (Microsoft Outlook)," the dialog box goes away and nothing happens.
When I say nothing, I literally mean nothing. no prompts, no signs of Adobe using more memory while viewing it in Task Manager, nothing freezes.
What I've tried:
I installed AR10 w/ Office 64 and it worked just fine.
I installed AR11 back, still didn't work
I installed Office 32 w/ AR11 and it worked.
I reinstalled both Office 64 and AR11, no dice.
I could not find this specific issue on Google either. Everyone else is getting some sort of error message. This is a brand new Latitude 5540, out of the box within a couple weeks. No other issues on the machine as of yet.
Thanks for any help or tips anyone can offer.
When I say nothing, I literally mean nothing. no prompts, no signs of Adobe using more memory while viewing it in Task Manager, nothing freezes.
What I've tried:
I installed AR10 w/ Office 64 and it worked just fine.
I installed AR11 back, still didn't work
I installed Office 32 w/ AR11 and it worked.
I reinstalled both Office 64 and AR11, no dice.
I could not find this specific issue on Google either. Everyone else is getting some sort of error message. This is a brand new Latitude 5540, out of the box within a couple weeks. No other issues on the machine as of yet.
Thanks for any help or tips anyone can offer.
Strange. AA 11.0.3 should work fine with OFFICE 10, 64-bit.
For more:- http://forums.adobe.com/thread/1225241
For more:- http://forums.adobe.com/thread/1225241
ASKER
Leew,
We're considering 64 bit Office because we recently upgraded to 64 bit systems, and Microsoft says 64 bit office does better at handling large amounts of data across its applications.
Md. Mojahid,
Thanks for that post, unfortunately their proposed solution did not fix my issue.
We're considering 64 bit Office because we recently upgraded to 64 bit systems, and Microsoft says 64 bit office does better at handling large amounts of data across its applications.
Md. Mojahid,
Thanks for that post, unfortunately their proposed solution did not fix my issue.
Unless you're using files themselves that are approaching or exceeding 4 GB (mostly in Excel) the 32 bit version works just fine and Microsoft actually says you should avoid Office 64 bit if your files don't require it because of a HUGE number of compatibility issues with plug-ins.
ASKER
Ah that is good to know. Do you have a reference to the information you're referring to there?
SOLUTION
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ASKER
True, I should have specified that there was not resolution to the 64 bit Office issues. 32 bit office should serve us well.
ASKER
To let everyone know that I went with 32 bit Windows.
Microsoft recommends you use 32 bit versions of office, NOT 64 bit. Is there a reason you're using 64 bit?