?
Solved

Random Outlook Errors

Posted on 2014-01-07
7
Medium Priority
?
224 Views
Last Modified: 2014-01-13
Outlook 2010 - latest updates installed
Exchange 2010 - latest updates and service packs installed

Issue is only seen by one of our users and is not dependant on the client machine.    In other words the issue still exists if using a different client PC

The user reports random odd errors that do not make sense.   they generally go away by restarting outlook but not always.

2 of the most common errors are

your server administrator has limited the number of items you can open simultaneously outlook 2010

the attachment exceeds the limits

nether of these errors are accurate.    The user has only one window open and in the case of the attachment error it occurs even if attaching a small text file.

things i have done so far

created new outlook profile
made sure cached mode is turned off
updated office and exchange to current service pack levels.

really stuck on this one any help would be greatly appreciated.
0
Comment
Question by:Zoldy2000
  • 3
  • 3
7 Comments
 
LVL 12

Expert Comment

by:aindelicato
ID: 39763430
I would create a new mailbox in Exchange.. creating a new outlook profile won't change any corruption of the mailbox in exchange.
0
 
LVL 2

Author Comment

by:Zoldy2000
ID: 39763451
create a new mailbox?   how do I do not while keeping the existing intact?
0
 
LVL 12

Expert Comment

by:aindelicato
ID: 39763456
I wouldnt.. I would backup the existing mail to a PST and then blow away the mailbox, create a new one.. have the user login, then import the contents of the PST
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 2

Author Comment

by:Zoldy2000
ID: 39763478
okay do you have reason to believe this will solve my issues?    you have seen this problem before or have some experience with this?
0
 
LVL 12

Expert Comment

by:aindelicato
ID: 39763521
As you've confirmed that this issue follows the user on different workstations and you've recreated the local outlook profile, then my next focus would be on the server side mailbox.

I have not seen this specific error before, but in past experiences, again, once the local outlook is ruled out, I focus on the server side
0
 
LVL 12

Accepted Solution

by:
Md. Mojahid earned 2000 total points
ID: 39764199
0
 
LVL 2

Author Comment

by:Zoldy2000
ID: 39765243
I will try the solution provided in the article as it does seem to apply.    the strange thing is I don't know how the user is hitting these limits when they barely have anything open.   none the less if increasing these values get rid of the problem I will award points.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question