Solved

Random Outlook Errors

Posted on 2014-01-07
7
215 Views
Last Modified: 2014-01-13
Outlook 2010 - latest updates installed
Exchange 2010 - latest updates and service packs installed

Issue is only seen by one of our users and is not dependant on the client machine.    In other words the issue still exists if using a different client PC

The user reports random odd errors that do not make sense.   they generally go away by restarting outlook but not always.

2 of the most common errors are

your server administrator has limited the number of items you can open simultaneously outlook 2010

the attachment exceeds the limits

nether of these errors are accurate.    The user has only one window open and in the case of the attachment error it occurs even if attaching a small text file.

things i have done so far

created new outlook profile
made sure cached mode is turned off
updated office and exchange to current service pack levels.

really stuck on this one any help would be greatly appreciated.
0
Comment
Question by:Zoldy2000
  • 3
  • 3
7 Comments
 
LVL 12

Expert Comment

by:aindelicato
ID: 39763430
I would create a new mailbox in Exchange.. creating a new outlook profile won't change any corruption of the mailbox in exchange.
0
 
LVL 2

Author Comment

by:Zoldy2000
ID: 39763451
create a new mailbox?   how do I do not while keeping the existing intact?
0
 
LVL 12

Expert Comment

by:aindelicato
ID: 39763456
I wouldnt.. I would backup the existing mail to a PST and then blow away the mailbox, create a new one.. have the user login, then import the contents of the PST
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 
LVL 2

Author Comment

by:Zoldy2000
ID: 39763478
okay do you have reason to believe this will solve my issues?    you have seen this problem before or have some experience with this?
0
 
LVL 12

Expert Comment

by:aindelicato
ID: 39763521
As you've confirmed that this issue follows the user on different workstations and you've recreated the local outlook profile, then my next focus would be on the server side mailbox.

I have not seen this specific error before, but in past experiences, again, once the local outlook is ruled out, I focus on the server side
0
 
LVL 12

Accepted Solution

by:
Md. Mojahid earned 500 total points
ID: 39764199
0
 
LVL 2

Author Comment

by:Zoldy2000
ID: 39765243
I will try the solution provided in the article as it does seem to apply.    the strange thing is I don't know how the user is hitting these limits when they barely have anything open.   none the less if increasing these values get rid of the problem I will award points.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question