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Ninja03
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Send as permission with distribution list

Hello,

I would like some help on clarification with using the send as permission for a distribution group.  I want to have a distribution group set up for our support reps with an email address of "support@mycompany.com"  

I want to grant the reps the ability to send out emails as "support@mycompany.com" using send as permission.  

So far I've created a universal distribution group from the ECP and made the support reps members and allowed the send as permission on the security tab for the group.  

Next I granted the send as permission for the DL using the ECP.  On a clients outlook it will allow me to choose the "support@mycompany.com" email to populate the "from" field.  

However, all my test emails come back immediately with this error:

            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80070005-00000000-00000000].

I had this setup working previously with our old server, but obviously I am forgetting a step somewhere?
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abustraan

8/22/2022 - Mon
Stelian Stan

Which version of Exchange is running on your environment?
Ninja03

ASKER
2013 CU1
dsnegi_25dec

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Stelian Stan

Ninja03

ASKER
Ive removed the cache. Ive alao double checked the permissions in the security tab on the DL. Each user i want to set up is listed with the send as permission checked. I have the ability to drop down and choose the DL within outlook. Still no luck. Would it make a difference if this was set up as a mail enabled security group instead ?
Stelian Stan

The group has to be a security group and on that group you have to assign Send-As permission to those users.
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Ninja03

ASKER
Well I really don't know what happened but it is up and working now as a distribution list.  I did discover another issue however.  
When I create a DL or security group on AD it doesn't appear in the ECP.  If i make the list using the exchange control panel it will show up in ADUC snap in.  Is this expected behavior?

Is there something I need to do to force them to sync over?
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Stelian Stan

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abustraan

Migrating from Exchange 2007 to 2013 and new forest for Exchange 2013.

I have many Distribution Group - Universal but when I try to send to them I get the same error:

            This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80070005-00000000-00000000].

I tried to delete one of them and recreate it in the ADUC and assign an email address to it, and it doesn't show up in the ECP.

I deleted it from the AUDC, recreated it in the ECP and it shows up in the ADUC, but I still get the error. I went into the DL properties and delivery management and selected senders both inside and outside of the organization and there are no sender restrictions.

In reading Stelian Stan's answer I get the impression that I can't have distribution lists, they have to become mail enabled security groups?