I have a document template that is generated in color. It includes a color photo, and color text elements. Is there a simple way to change all elements on the page to black and white?
The issue is that it is a color template for ID cards, which are printed to a black and white printer. The printer is throwing an error for what seems to be the color document trying to print to a black and white printer. The print preferences for this printer are set to monochrome by default and cannot be changed.
The error from the Magicard Pronto is "wrong printer cartridge installed..install a color cartridge" However, if a document that contains no color is sent to the printer, it prints fine.