Solved

Exchange 2007 mailbox still send old OOO

Posted on 2014-01-07
5
395 Views
Last Modified: 2014-02-03
i have a user that has no OOO set, and has deleted all their rules, but their account still sends an old OOO.

I checked OWA and there is nothing set either. I ran mfcmapi and didn't find a bad OOO template.

Any thoughts where to check?
0
Comment
Question by:rdefino
5 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 39763843
I assume the OOO is definitely coming from their email address? You may want to check Transport Rules on the Exchange server itself. Maybe someone set something up server side, in that any messages inbound to that user get a reply that looks like an OOO.
0
 

Author Comment

by:rdefino
ID: 39763876
I get it when I email this one user. Also I checked the transport rules and there is nothing refer to this.
0
 
LVL 7

Accepted Solution

by:
dsnegi_25dec earned 250 total points
ID: 39763939
0
 
LVL 19

Assisted Solution

by:Adam Farage
Adam Farage earned 250 total points
ID: 39763949
Try this from the Outlook client:

Outlook.exe /CleanRules

If the client has rules existing you might want to back them up, as this would actually delete them all. This should clear out that pesky OOO issue you are having.

Cheers!
0
 
LVL 12

Expert Comment

by:Md. Mojahid
ID: 39764126
Try opening Outlook with the switch /cleanrules.
 
1) Disable automatic replies for all mailboxes in E2k3 from Organization level
2) Remove affected OOO on account by account basis
3) Work with EMWProf switch to see if there is an option to turn off OOO/Automatic Replies.

For more

http://office.microsoft.com/en-us/outlook-help/command-line-switches-for-outlook-2010-HP010354956.aspx
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article outlines the process to identify and resolve account lockout in an Active Directory environment.
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question