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Exchange 2007 mailbox still send old OOO

Posted on 2014-01-07
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Last Modified: 2014-02-03
i have a user that has no OOO set, and has deleted all their rules, but their account still sends an old OOO.

I checked OWA and there is nothing set either. I ran mfcmapi and didn't find a bad OOO template.

Any thoughts where to check?
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Question by:rdefino
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5 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 39763843
I assume the OOO is definitely coming from their email address? You may want to check Transport Rules on the Exchange server itself. Maybe someone set something up server side, in that any messages inbound to that user get a reply that looks like an OOO.
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Author Comment

by:rdefino
ID: 39763876
I get it when I email this one user. Also I checked the transport rules and there is nothing refer to this.
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dsnegi_25dec earned 250 total points
ID: 39763939
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LVL 19

Assisted Solution

by:Adam Farage
Adam Farage earned 250 total points
ID: 39763949
Try this from the Outlook client:

Outlook.exe /CleanRules

If the client has rules existing you might want to back them up, as this would actually delete them all. This should clear out that pesky OOO issue you are having.

Cheers!
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LVL 12

Expert Comment

by:Md. Mojahid
ID: 39764126
Try opening Outlook with the switch /cleanrules.
 
1) Disable automatic replies for all mailboxes in E2k3 from Organization level
2) Remove affected OOO on account by account basis
3) Work with EMWProf switch to see if there is an option to turn off OOO/Automatic Replies.

For more

http://office.microsoft.com/en-us/outlook-help/command-line-switches-for-outlook-2010-HP010354956.aspx
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