Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 20522
  • Last Modified:

Installing and SSL Cert on Citrix Xen App Server

We have a server running Server 2008 with Citrix Xen App 5 Fundamentals.  We let the SSL cert expire and now we are having issues accessing the applications on this server.

We renewed the SSL cert with Go Daddy and tried to install the cert on the server.  When you login and try to access an application we get this error: Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server.SSL Error 61: You have not chosen to trust Go Daddy Secure Certificate Authority - G2, the issuer of the server's security certificate.

Is there somethign we have to do in Citrix side?  We setup cert in IIS7 and binded it to site but we still get that error.

Can somone assist as users are not able to access applications right now.

Thanks in advance!
1
maximus7569
Asked:
maximus7569
1 Solution
 
Sekar ChinnakannuStaff EngineerCommented:
0
 
Dirk KotteSECommented:
mostly you have to install the sub-ca at the server too.
check the cert and sub-cert are installed at the machine-context rather than user-context.
0
 
MaheshArchitectCommented:
Just check with GoDaddy and obtain from them all root certificates \ intermediate certificates for the certificate chain and install those certificates on Citrix server 1st in appropriate certificate stores
Then go to certificate Properties \ certificate Path tab and check if you are able to view all  certification authorities and certificate status is OK

No matter from where you access Citrix App, root certificate of all certification authorities mentioned in certificate Chain (Certificate properties \ Certificate Path tab) must be installed on Citrix server and clients as well, otherwise you will receive errors
 
Mahesh
0
 
Tony JLead Technical ArchitectCommented:
Go here: https://certs.godaddy.com/anonymous/repository.pki

Download the "Go Daddy Class 2 Certification Authority Root Certificate" and the "Go Daddy Secure Server Certificate (Intermediate Certificate)"

Install those onto the Citrix Server.

You may find, depending on the ages of the clients and their IE/OS versions you might have to do the same on them.
0
 
firstcallCommented:
If using a Mac OS device with Citrix, request SHA1 instead of SHA2 cert from GoDaddy.  ICA client from Citrix does not support SHA2 at this time.

http://discussions.citrix.com/topic/351459-is-there-a-fix-yet-for-ctx136348-%E2%80%9Cconnection-error-citrix-receiver-could-not-establish-connection-with-the-remote-hostserver%E2%80%9D/
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now