?
Solved

Anything needed for Exchange 2010 to accept email from filtering service?

Posted on 2014-01-07
8
Medium Priority
?
345 Views
Last Modified: 2014-01-14
Hello Experts,

      I have an issue with a client that I'm not sure how to approach.  The client wants to move away from Postini to GFI to filter email.  We setup the new service and made all the changes on the firewall to accept smtp traffic from GFI however when we run the SMTP tests we are getting through the firewall but the server is not responding to the SMTP requests.  

With Postini if we run an SMTP test pointing to the same IP addres of the clients Exchange server which we put in GFI it seems to be working just fine.  I pointed GFI to our own Exchange server and it does connect and acknowledges SMTP commands.

So my question is on Exchange 2010 is there anywhere that I might need to set what IP addresses or hosts it would accept email from?  I didn't setup this Exchange environment but wanted to see if there are settings i'm missing.  Thanks for the help
0
Comment
Question by:sdpads
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 33

Accepted Solution

by:
Busbar earned 1000 total points
ID: 39764335
make sure that there is no restrictions configued on the receive connector that limits the connections only from Postini's device.
0
 
LVL 21

Assisted Solution

by:Hendrik Wiese
Hendrik Wiese earned 1000 total points
ID: 39764343
Hi,

Firstly, do you have an Edge Server? Because if you do then you would create the Send and Receive Connectors from there to allow GFI to relay mails through to your exchange.

Else you would have to create the receive connector in EMC > Server Configuration > Hub Transport and the send connector in Organization Configuration > Hub Transport > Send Connector

Please refer to Managing Connectors for creating the connectors
0
 
LVL 9

Expert Comment

by:ash007
ID: 39765353
Hi,

You can telnet on port 25 from GFI server & check if port is open


Thanks,
Ash
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 

Author Comment

by:sdpads
ID: 39765741
Thanks guys for the info.  I found that they have 2 CAS servers and 2 DB servers setup in their exchange environment.  I looked at the 2 CAS servers and found they have 3 Receiving connectors setup that are all enabled.  It appears one of those is the one set for Postini.  Should I create a new one for GFI?  I want to make sure I don't affect any email currently coming in to their servers while we try to figure this out.
0
 

Author Comment

by:sdpads
ID: 39766900
After creating a new receive connector still not dice.  Is there any other area I should check out?  Thanks again.
0
 
LVL 21

Expert Comment

by:Hendrik Wiese
ID: 39767236
Are you sure that you are adding the correct IP Address?

By the way. Do they have an Edge server?
0
 

Author Comment

by:sdpads
ID: 39767242
Yeah it's the same IP address that is entered in Postini and what is put in there firewall.  It is a weird one as we have never had this issue before.

No they just have the 4 internal servers.  2 CAS and 2 DB.
0
 
LVL 33

Expert Comment

by:Busbar
ID: 39767245
can you telnet from GFI to the CAS servers ?!
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question