mtthompsons
asked on
VPN disconnection
Hi All,
We have a user with a laptop when connected via VPN the VPN gets disconnected every 10 minutes. BIG-IP VPN is what he has
Any ideas on how i can troubleshoot and fix
Why does it disconnect and does not happen to any others in the office
We used the same ip and credentials on another system and it works fine
Thanks
We have a user with a laptop when connected via VPN the VPN gets disconnected every 10 minutes. BIG-IP VPN is what he has
Any ideas on how i can troubleshoot and fix
Why does it disconnect and does not happen to any others in the office
We used the same ip and credentials on another system and it works fine
Thanks
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Is it the same version used by other working systems?
BTW: which version is it?
BTW: which version is it?
ASKER
yes its the same version and version is V11
ASKER
The VPN works fine when i connect via Data card and connect to the internet
Only when i am connected via LAN this specific system has this issue
Disconnects every 5 to 10 minutes
Same credentials
Proxy is same and used on other systems where it works fine
Only when i am connected via LAN this specific system has this issue
Disconnects every 5 to 10 minutes
Same credentials
Proxy is same and used on other systems where it works fine
ASKER
We are approved to use just this VPN client
Also its a licensed version of client