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Symantec Netbackup Granular Restore

Posted on 2014-01-08
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Last Modified: 2014-01-09
Using Symantec Netbackup client  on Exchange 2010 server,I am trying to restore an individual message from Exchange mailbox, but I keep getting error as shown in the screenshot :
Any help will be very much appreciated

Netbackup
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Question by:jskfan
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by:David Paris Vicente
David Paris Vicente earned 500 total points
ID: 39765545
This are the only log info that you get?

Is standalone Exchange server or a DAG?

Please go through this checklist:
http://www.symantec.com/docs/HOWTO73076

These videos may also help (choose the one that matches your environment):
  http://www.symantec.com/docs/HOWTO41825


Let us know if this help you if not, put here the results and waht do you accomplish.

Regards
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by:jskfan
ID: 39765751
We have DAG with 2 members.

The GRT is configured properly, I can dig down to individual messages, but the restore did not succeed as shown in the screenshot... I do not see any other logs
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David Paris Vicente earned 500 total points
ID: 39766645
And the links that I provide, was  use full?
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by:jskfan
ID: 39768337
Thanks……Restarted NFS client service in CAS server and it fixed it.
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