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Multipoint Wyse E02 Zero Client Screen Resolution

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Last Modified: 2016-11-23
I have installed a Multipoint 2012 server in a school with Wyse E02 (now branded Dell Wyse) network thin clients. These network clients are connected to the server by a 24 port Gigabit switch.

The problem is that the Wyse E02 clients default to a screen resolution of 1280x1024 out of the box. If I install a monitor that supports this resolution everything works fine.
If I install a monitor which does not support this (such as a modern 1366x768 resolution widescreen) I get a blank screen. I want to use the same screen on all clients and the server.

I called Dell who were useless and Wyse said I had to change the resolution of the screen on the server and the rest would follow after a reboot (Not true).

Personally I don't think this is anything to do with Multipoint 2012 and is a config setting in the clients themselves. I asked Wyse if they had an app to remote admin the clients (like you would for a normal thin client) - they recommended WDM (Wyse Device Manager) but then said it was not designed for the unmanaged E02 Zero clients (which only work with Multipoint), just their managed thin client range. I downloaded it anyway (760Mb) just to see but it requires a SQL Server running to install and I wasn't sure if it was worth installing this as well just to find it didn't work.

Help - I have to get this working for 24 clients and I don't want them all to have Square monitors.
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Commented:
Setup is as follows :
Dell T110 II Server, 16Gb RAM, 1 Tb hard disk, Xeon E3 processor, Bios 2.5.1
Windows Multipoint Server 2012 with Rollup 1 Update
I have now installed a Radeon XFX HD 7750 in the server (disabled the on-board) with latest Catalyst driver (no control panel) to make sure it was not a graphics issue.
I have a 1680x1050 res monitor plugged into HD7750 on the server and this is the resolution I get on the server in both Console mode and Station mode.
I now have the same monitor plugged into the E02 clients (this is the max res they support) but they still fire up in 1280x1024 regardless (fortunately this monitor supports this).

I kind of wish I had not recommended WMP as there seems to be so little info about this out there and I'm getting a lot of grief now.
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This one is on us!
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Commented:
We ran into a similar issue but the above did not work. It was an issue with plug-n-play compatibility with the monitors in use. We ended up removing PIN-12 from one end of the VGA connector to resolve.

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