troubleshooting Question

Multipoint Wyse E02 Zero Client Screen Resolution

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CNC-Guy asked on
Server HardwareMicrosoft Legacy OSPeripheralsDell
3 Comments1 Solution3595 ViewsLast Modified:
I have installed a Multipoint 2012 server in a school with Wyse E02 (now branded Dell Wyse) network thin clients. These network clients are connected to the server by a 24 port Gigabit switch.

The problem is that the Wyse E02 clients default to a screen resolution of 1280x1024 out of the box. If I install a monitor that supports this resolution everything works fine.
If I install a monitor which does not support this (such as a modern 1366x768 resolution widescreen) I get a blank screen. I want to use the same screen on all clients and the server.

I called Dell who were useless and Wyse said I had to change the resolution of the screen on the server and the rest would follow after a reboot (Not true).

Personally I don't think this is anything to do with Multipoint 2012 and is a config setting in the clients themselves. I asked Wyse if they had an app to remote admin the clients (like you would for a normal thin client) - they recommended WDM (Wyse Device Manager) but then said it was not designed for the unmanaged E02 Zero clients (which only work with Multipoint), just their managed thin client range. I downloaded it anyway (760Mb) just to see but it requires a SQL Server running to install and I wasn't sure if it was worth installing this as well just to find it didn't work.

Help - I have to get this working for 24 clients and I don't want them all to have Square monitors.
ASKER CERTIFIED SOLUTION
CNC-Guy

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