[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Outlook Archinve Addin-in

Posted on 2014-01-08
2
Medium Priority
?
1,683 Views
Last Modified: 2014-01-08
We are using McAfee email archive service.  They have a plug-in for Outlook that allows users to search their own archive.  For me, as of late it has begun to pop up an error every time I change a folder in outlook.  See error text below in code section.  

Strangely it is following me from physical XP to XenDT Win7.  We don't have any profile mangement within the XP environment or I would think it is a profile issue.

It would pop up occastionally error before, but now it occurs on each new folder selection within outlook.

The action that preceeded this was that I sent a search result folder to the deleted items.

McAfee, while offering this for download (http://www.mcafee.com/us/downloads/saas/archive-addin.aspx) says it was written by Microsoft and offered as a convenience, but not supported.

Outlook v.2007.  Exchange 2003.

'Archive Add-in' has fired an exception. Click the 'Details' button to see the detailed information about the error

Detailed technical information follows: 
---
(Inner Exception)
Date and Time:         1/8/2014 11:36:49 AM
Machine Name:          XDNN063005
IP Address:            ::1
Current User:          shortdomainname\user

Application Domain:    C:\Program Files\Archive Addin\
Assembly Codebase:     file:///C:/Program Files/Archive Addin/Interop.Outlook.DLL
Assembly Full Name:    Interop.Outlook, Version=9.0.0.0, Culture=neutral, PublicKeyToken=3c8e198007f9ecf8
Assembly Version:      9.0.0.0

Exception Source:      Microsoft Office Outlook
Exception Type:        System.Runtime.InteropServices.COMException
Exception Message:     The Explorer has been closed and cannot be used for further operations. Review your code and restart Outlook.
Exception Target Site: get_CurrentFolder

---- Stack Trace ----
   Outlook.ExplorerClass.get_CurrentFolder()
       Interop.Outlook.DLL: N 00000 (0x0) JIT 
   ArchivingAddin.AddinModule.MailSelected_GetItem(sender As Object, explorer As Object)
       Interop.Outlook.DLL: N 0009 (0x9) IL 
   AddinExpress.MSO.ADXOutlookAppEvents.DoExplorerSelectionChange(explorer As Object)
       Interop.Outlook.DLL: N 0008 (0x8) IL 



(Outer Exception)
Date and Time:         1/8/2014 11:36:49 AM
Machine Name:          XDNN063005
IP Address:            ::1
Current User:          shortdomainname\user

Application Domain:    C:\Program Files\Archive Addin\
Assembly Codebase:     file:///C:/Program Files/Archive Addin/AddinExpress.MSO.2005.DLL
Assembly Full Name:    AddinExpress.MSO.2005, Version=7.1.4050.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version:      7.1.4050.2005

Exception Source:      
Exception Type:        AddinExpress.MSO.ADXExternalException
Exception Message:     An error has occurred in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----

Open in new window

0
Comment
Question by:whoam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 

Author Comment

by:whoam
ID: 39765716
correction, error occurs on each new item selected in outlook, folder or email.
0
 

Accepted Solution

by:
whoam earned 0 total points
ID: 39765779
Had to launch Outlook as my admin user but followed the steps here Link

Outlook 2007

You must have administrator privileges to disable the add-in. If you are using Windows Vista, you must also run as administrator; in the Start menu, right-click Outlook 2007 and then click Run as administrator.

To disable the Outlook Add-in:

1.In Outlook, on the Tools menu, click Trust Center.
2.Click Add-ins.
3.At the bottom of the Add-ins page, in the Manage box, select COM Add-ins and click Go.
4.Clear the check box for Red Gate Exchange Server Archiver Outlook 2007 Add-in.
5.Click OK.
6.Close and restart Outlook.
To re-enable the add-in, open the Trust Center again and select the check box.

But after disabling the reenabling the plugin, I am error free.
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question