Solved

Cisco VOIP Script configuration

Posted on 2014-01-08
4
421 Views
Last Modified: 2015-01-05
Hi,

I need to modify a script and add an option for when it is a statutory holiday to play our closed message even though a user is logged on.

What happened is that we had a few persons call in during a holiday and they got no closed message. I would like to prevent this for next time.

I have checked the script and can add or modify weekdays and weekends and time of day but did not find a way to add statutory holidays.

Can this be done? if so how.

Thanks in advance for your replies
0
Comment
Question by:seapr
4 Comments
 
LVL 15

Accepted Solution

by:
Phonebuff earned 500 total points
Comment Utility
Well,

     On most systems (all the ones I actively support) there is no "automatic" way to do this.  I have an annual calendar reminder to check the systems I support and an set the appropriate dates based on the list below each year..    

If you really want it automatic I would look at something like the google calendar API but I think that's more work than it's worth for this application.

Hope it helps --

New Years -- Jan 1st --  
MLK Day - 3RD Monday Jan. Monady - Jan 15/21
Washington's Birthday 3rd Monday Feb  15/21
Memorial day - Last Monday - May  Monday 25/31
Independance day - July 4th -  
Labor day - 1st Monday September MOnday - 1/7
Columbus day - 2nd Monday in October  MOnday 8/14
Veterans day - Nov 11th - Nov 11th
Thanksgiving - 4th Thursday Nov.
Xmas - Dec 25th --
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Suggested Solutions

Every year the snow affects people and businesses. According to the Federation of Small Businesses (FSB), in 2009, UK businesses lost an estimated £1.2bn (http://news.bbc.co.uk/1/hi/business/7864804.stm) because of bad weather. This article was c…
This is a step by step guide on creating single number reach (mobility) for Cisco Call Manager.  After configuring this when someone calls your deskphone after 3-4 rings your cell phone will start to ring.  If you do not answer the call will go to y…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now