Event ID 5013 on a DMZ WFE SharePoint server

I have a small SharePoint farm with 2 internal WFE servers and one in DMZ. In the last couple of days I had a situation twice where the DMZ server returned a “HTTP Error 503. The service is unavailable”. I found the following error in the logs:

Log Name:      System
Source:        Microsoft-Windows-WAS
Event ID:      5013
Level:         Warning

Description:
A process serving application pool 'app_pool_name' exceeded time limits during shut down. The process id was 'XXXX'.

Open in new window


Doing the iisreset fixed the problem in both situations. Any idea why this is happening and how to fix it? Is the server really performing a shutdown? Why?
MisUszatekAsked:
Who is Participating?
 
colly92002Connect With a Mentor Commented:
Its probably just the app pool recycling.  This task will have been scheduled automatically.

You can schedule it yourself by following the procedures here:
http://technet.microsoft.com/en-us/library/cc754494(v=ws.10).aspx  (IIS 7)

http://support.microsoft.com/kb/332088 (IIS 6)

Why its failing to recycle is another matter - check your event logs and see if there is any underlying problem.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.