• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 353
  • Last Modified:

Cisco IP Phone 7941 keeps dropping out

Hi All,

Could you please help, we running Cisco IP Phone 7941 to the whole company and couples users are having issue with their network Dropping Out.

Phone keeps dropping out to “reregistering” screen for last 2 months
We had changed the following:
Cables have been replaced twice
Switch has been changed
Still the issue is persisting.
What else i need to check,

I appreciate your quick response
0
Rabihhaj
Asked:
Rabihhaj
  • 2
1 Solution
 
Aaron TomoskySD-WAN SimplifiedCommented:
Are they Poe from the switch or local injector? How long is the run?
0
 
RabihhajAuthor Commented:
They are poe, run around 4 hours. But depend.
0
 
Aaron TomoskySD-WAN SimplifiedCommented:
I'm running on the possibility that the phone is not getting the power it needs all the time.

how far is the cable run from the poe switch to the phone?

If you have a poe injector, try putting that locally by the phone and see if the problem persists.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now