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SBS 2011 - clients redirected to Remote Web Access

Posted on 2014-01-08
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Last Modified: 2014-01-14
I just inherited this server so my background on it is minimal.  Today the server was accidentally rebooted.  Suddenly no one can browse websites.  If I type in google.com I am redirected to Remote Web Access.  To my knowledge nothing was changed other than the accidental reboot.  I can't find what it redirecting it and it's happening on all of the clients as well as the server.  My Windows Server experience is extensive but my SBS experience is minimal.

No one can browse until I fix this.
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Question by:ddalrymple
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Expert Comment

by:ktaczala
ID: 39766976
In SBS console, run connect to internet wizard, & fix my network.
If that don't fix it. we need to see ipconfig /all on server &  a workstation
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Author Comment

by:ddalrymple
ID: 39767080
Do you mean Server Manager?  Sorry I'm not familiar w/ SBS Console and I don't see anything that says that.
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Author Comment

by:ddalrymple
ID: 39767089
Found it.  It's called Dashboard in SBS 2011 but I dont' see Connect to Internet as an option.  Only Remote Web Access.
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Author Comment

by:ddalrymple
ID: 39767118
Here are my ipconfig /all results.  The issue happens on all devices including the server.  I have remote connectivity, users can get email.  BUT no one can browse using either IE or Chrome.  When you type in a domain name (ex. Google.com) it redirects to you the Remote Web Access page on the server.

Windows IP Configuration

   Host Name . . . . . . . . . . . . : SERVER-2011
   Primary Dns Suffix  . . . . . . . : LAND.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : LAND.local

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8169/8110 Family PCI Gigabit E
thernet NIC (NDIS 6.20)
   Physical Address. . . . . . . . . : 74-D0-2B-3D-A9-9C
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:4333:e322:0:21da:fb06:21e0:ac44(Pref
erred)
   IPv6 Address. . . . . . . . . . . : fc00::21da:fb06:21e0:ac44(Preferred)
   Link-local IPv6 Address . . . . . : fe80::21da:fb06:21e0:ac44%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.10.0.5(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : fe80::32e4:dbff:fedd:d4a6%13
                                       10.10.0.1 (this is the router)
   DHCPv6 IAID . . . . . . . . . . . : 309645355
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-87-9E-45-00-1E-67-25-D7-AC

   DNS Servers . . . . . . . . . . . : 10.10.0.5(This is the server)
                                       10.10.0.1(this is the router)
                                       8.8.8.8
   NetBIOS over Tcpip. . . . . . . . : Enabled
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Expert Comment

by:ktaczala
ID: 39767127
try typing in console.exe at the start prompt.  Or look in administrative tools/ windows SBS Console
See Image
ScreenCapture.jpg
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Expert Comment

by:ktaczala
ID: 39767129
Your should only have DNS as 10.10.0.5 nothing else and use DNS forwarders 8,8,8,8
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Expert Comment

by:ktaczala
ID: 39767130
oops 8.8.8.8
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Author Comment

by:ddalrymple
ID: 39767134
Apparently in SBS 2011 Essentials it's called Dashboard but unfortunately it doesn't have the Network option.  Also I changed the DNS as you described.  The weird thing is that I can ping by domain name as well as IP I just can't use a browser.  It's not an internet connectivity thing.  It's a browser issue.  No matter what domain I type in in the browser either at the server or a workstation I get a certificate error and then if I choose continue to this website it takes me to the Remote Web Access page.
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Expert Comment

by:ktaczala
ID: 39767136
Ok, didn't know you had essentials
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Accepted Solution

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ddalrymple earned 0 total points
ID: 39768448
Problem solved.
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Expert Comment

by:ktaczala
ID: 39769276
What was the fix?
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Author Closing Comment

by:ddalrymple
ID: 39778765
Unfortunately (and fortunately) the problem resolved itself on a reboot of the router.
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