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Recreate AD account while retaining mailbox

Posted on 2014-01-09
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Last Modified: 2014-01-09
One of our developers is having this issue. We have narrowed it down to being a problem with his domain account.

As we need to get this developer working again asap my solution would be to recreate his AD account. The method I am contemplating is to disable his mailbox (Exchange 2010) thus disconnecting it from his AD account. Deleting his AD account, recreate the AD account and then reconnect the mailbox.

I have not had to do this before and was looking for a confirmation this should work and the method I should use.

I have a test account I have setup that I can try this with first.

Any help appreciated.
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Question by:Crown_Decc
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Accepted Solution

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Pete Long earned 500 total points
ID: 39767485
I delete the user - his mailbox will then appear under 'disconnected mailbox's'. Then I recreate the user > Go to the disconnected mailbox and 're-connect' it to the newly created user.

PL
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LVL 57

Expert Comment

by:Pete Long
ID: 39767488
Take a note of his\her group membership, profile location, and logon scripts before you delete them :)

PL
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Author Comment

by:Crown_Decc
ID: 39767492
Thank you for the fast response. Will give it a try on the test user now.
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LVL 57

Expert Comment

by:Pete Long
ID: 39767496
Also if your 'super worried' you can always back up his mailbox with Outlook (export to PST) first!
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Author Comment

by:Crown_Decc
ID: 39767592
Just to update and close this issue I did the following ;

- Deleted the AD account.
- Ran get-mailboxdatabase | clean-mailboxdatabase from the Exchange Management shell. (makes the disconnected mailbox appear in the disconnected mailbox section).
- Recreated the AD account.
- Ran AD replication from within the AD sites and services tool.

Thank you for the help provided.
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