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Recreate AD account while retaining mailbox

One of our developers is having this issue. We have narrowed it down to being a problem with his domain account.

As we need to get this developer working again asap my solution would be to recreate his AD account. The method I am contemplating is to disable his mailbox (Exchange 2010) thus disconnecting it from his AD account. Deleting his AD account, recreate the AD account and then reconnect the mailbox.

I have not had to do this before and was looking for a confirmation this should work and the method I should use.

I have a test account I have setup that I can try this with first.

Any help appreciated.

ASKER CERTIFIED SOLUTION

Pete Long

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Pete Long

Take a note of his\her group membership, profile location, and logon scripts before you delete them :)

PL

Crown_Decc

ASKER

Thank you for the fast response. Will give it a try on the test user now.

Pete Long

Also if your 'super worried' you can always back up his mailbox with Outlook (export to PST) first!

Crown_Decc

ASKER

Just to update and close this issue I did the following ;

- Deleted the AD account.
- Ran get-mailboxdatabase | clean-mailboxdatabase from the Exchange Management shell. (makes the disconnected mailbox appear in the disconnected mailbox section).
- Recreated the AD account.
- Ran AD replication from within the AD sites and services tool.

Thank you for the help provided.