troubleshooting Question

Recreate AD account while retaining mailbox

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Crown_Decc asked on
ExchangeActive Directory
5 Comments1 Solution419 ViewsLast Modified:
One of our developers is having this issue. We have narrowed it down to being a problem with his domain account.

As we need to get this developer working again asap my solution would be to recreate his AD account. The method I am contemplating is to disable his mailbox (Exchange 2010) thus disconnecting it from his AD account. Deleting his AD account, recreate the AD account and then reconnect the mailbox.

I have not had to do this before and was looking for a confirmation this should work and the method I should use.

I have a test account I have setup that I can try this with first.

Any help appreciated.
ASKER CERTIFIED SOLUTION
Pete Long
Solutions Architect
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