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sweehan asked on

Error connecting Vsphere update manager

I've recently install a vcenter 5.1 update 1 with database of vcenter and update manager on a remote sql server 2008 r2.

I've added a domain user account and the local administator to the sso through web client.

I login the vcenter from vsphere client on the vcenter server and the error saying "There was an error connecting to VMware Vsphere update manager, database temporary unavailable or has network problems".  

But when i login the vcenter through a workstation the errror won't appear.

How can I solve this issue?
vsphere-update-manager-error1.jpg
VMware

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sweehan

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
bluedan

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ILOVEENTERPRISEDESKTOP

It is a DB Issue I think Connect to odbc32 and test the Connection and if the DB is remote make sure to use sa Authentication if this doesnt work paste the vmware-vum-server-log4cpp.log (located at C:\Documents and Settings\All Users\Application Data\VMware\Update Manager or C:\Users\All Users\VMware\VMware Update Manager\Logs)
SOLUTION
compdigit44

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ASKER
sweehan

I change the vsphere update manager service log on account to the domain account and restart the services.

After that, the plugin is enabled.

Thank you for all your help
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