troubleshooting Question

Video will not play in Internet Explorer Version 11, Plays find in Chrome & Firefox

Avatar of halipe
halipe asked on
Web BrowsersMultiMedia ApplicationsInternet / Email Software
3 Comments1 Solution695 ViewsLast Modified:
Hello!

My client is trying to send out several flash drives with large files, videos, etc. on them to their clients. One of the files is a video, and they would like for the user to be able to click on it, and it automatically start playing.

Currently, when the video is clicked on on the Flash drive, it opens fine in Chrome or Firefox; however, it will not play in Internet Explorer. We need to be certain it opens across the board, as we do not know which browser those opening the document will be using.

The video is in MP4 and MPv4 formats.

Currently, it shows up as a "Chrome Document" in Finder.

Any help of ideas on how to troubleshoot this would be greatly appreciated.

Thanks so much!
ASKER CERTIFIED SOLUTION
Merete

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