troubleshooting Question

Boot Strapper error when installing Office 2013 Pro on new Windows 8.1

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Joshua234_1998Flag for United States of America asked on
Microsoft OfficeMicrosoft Legacy OS
7 Comments1 Solution5093 ViewsLast Modified:
While installing Office 2013 Pro on Windows 8.1 get error message "Setup Bootstrapper has stopped working".     This is a brand new PC - no previous version of Office - no antivirus.   Found several articles on this error - they recommend getting rid of old versions of office.  There is no old version of office.  Office has never been installed on the PC.   Other articles suggest a "Clean Boot" .   Did that - same error.   Suggestions?

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