Solved

SBS 2011 w3wp.exe running over 1GB memory

Posted on 2014-01-09
11
325 Views
Last Modified: 2014-06-10
Hi there, we have a SBS 2011 server that keeps freezing. It either comes back on or we cant wait and have to reboot it manually which is not perfect. Once it comes back it shows the winlogon service has stopped but I am sure this is due to no resources available. The only thing that looks od is the w3wp.exe running at 1.4GB

Any ideas?
0
Comment
Question by:grovenetsupport
  • 6
  • 3
  • 2
11 Comments
 
LVL 19

Expert Comment

by:Patricksr1972
ID: 39768708
W3wp is a IIS worker process which indicates that webservice is a busy bee.

What are the specs from this domain controller? Especially memory....
0
 

Author Comment

by:grovenetsupport
ID: 39768740
Thanks for the reply. Its a Xeon 2.4 with 16GB memory and has been running perfectly for months as it doesn't do a lot other than exchange and file store
0
 
LVL 19

Expert Comment

by:Patricksr1972
ID: 39768769
Hi

That should be enough memory for a not to complicated mail server.
What is there to learn from the events log and from DCDIAG ?
0
 

Author Comment

by:grovenetsupport
ID: 39768809
This the only issue it shows
screenshot.jpg
0
 
LVL 19

Expert Comment

by:Patricksr1972
ID: 39768827
Hi

It says test failed for system log meaning there is an error found in the system log, can you check if it is recent?
0
Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

 
LVL 10

Expert Comment

by:tmoore1962
ID: 39768875
What kind of disk subsystem?  Have you started task manager and have that running when the system 'locksup'  should be viewing processor usages and have it sorted high to low and then when it freezes see what process is using the CPU the most %
0
 

Author Comment

by:grovenetsupport
ID: 39768882
One terminal service error for the printer Xerox as named in the DCDIAG screenshot
0
 
LVL 10

Expert Comment

by:tmoore1962
ID: 39771846
what av for exchange /server could be corrupt av causing hang need to see what is hogging cpu
0
 

Author Comment

by:grovenetsupport
ID: 39773065
Trend Worry Free Business 8
0
 

Accepted Solution

by:
grovenetsupport earned 0 total points
ID: 39943126
Replicated the error by accident. Tried to create a new folder on the server and it froze. The problem was the desktop was loosing the link to the folder. After lots of updates and its was resolved.
0
 

Author Closing Comment

by:grovenetsupport
ID: 40123996
Problem solved
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SBS2011 not receiving but sending out 7 59
Add Email to my Outlook of another AD User 23 39
SBS2011 - CSR Certificate 4 57
DHCP Server Service stops on SBS 2011 3 31
I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now