Having a resolution issue for one user in citrix
xen app 6.0 running on 2008 server windows 7 running receiver 3.4
I had a users that was having issues launch pulished apps running on a 7 box. I uninstalled and reinstall the receiver and now her apps launch but since the reinstall her resolution\fonts are horrible. All the fonts are choppy and fuzzy. I went into the receiver and over road the default settings for resolution and color quality and it didnt change anything. Everyone else's resolution is working normally. Everything she opens locally on her PC appears normally its just the published apps that are not clear and crisp. Any idea's on what I can try to get her display with citrix apps functioning normally.
I had a users that was having issues launch pulished apps running on a 7 box. I uninstalled and reinstall the receiver and now her apps launch but since the reinstall her resolution\fonts are horrible. All the fonts are choppy and fuzzy. I went into the receiver and over road the default settings for resolution and color quality and it didnt change anything. Everyone else's resolution is working normally. Everything she opens locally on her PC appears normally its just the published apps that are not clear and crisp. Any idea's on what I can try to get her display with citrix apps functioning normally.
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Never mind my last comment.. I had the user in question logon to a thin client just to check and her resolution is fine there so its either something local on her PC or its the ctxweb server that is causing the issue. Can you think of anything local on her PC that would cause this?
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Possibly another clue. We publish a citrix desktop out to users so if you have a pc you can launch it and function from there. The user in question launched a citrix desktop from her workstation and opened outlook then she opened the published outlook app from her local workstation she compared the same emails side by side and the difference in display quility is obvious. Now Im more confused
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Casey, I did go thru the registry on and removed the citrix folder that all the settings for the reciever were. The user is at a remote location and left for vacation today, I will be down there next week and I plan on working on it more at that time, I will attempt all suggestions then
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I went down to the location of the PC last week and I was unable to re-create the issue
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I was never able to re-create the issue.. Thanks for the help
Citrix
Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.
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