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iOS calendar sync problem Exchange 2003

Posted on 2014-01-09
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Last Modified: 2014-02-12
Hello,

We have a rather strange problem .

in our organization there is a user who has an iPad and iPhone set up with Microsoft Exchange.

e-mail synchronizes to it lovely but his calendar is another story. some of his calendar syncs but some entries do not, I cant see a pattern as to what does not sync some are re occurring entries others are just single appointments.

Another user also has access to this users calendar in her Outlook and she can see everything exactly the same as in his Outlook it is just the iDevices that seem to be struggling.

I have added his account on my iPhone and it is the same for me there are some appointments missing from the calendar.

I have tried the basics like removing and re adding the account on his phone and iPad and I cant see anything in the error logs on the exchange server.

Any advice would be most appreciated.

The server is MS SBS 2003 with Exchange 2003 SP2 standard
His phone and iPad are both iOS 7.0.4

Thanks
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Question by:purpleoak
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Accepted Solution

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Simon Butler (Sembee) earned 500 total points
ID: 39769466
The best advice is to upgrade Exchange.
ActiveSync on that version of Exchange does not play well with the iOS implementation. You are basically trying to use the latest ActiveSync implementation against a server that is four major revisions out of date - almost 10 YEARS out of date.

Calendars is a major weak point with the Apple implementation of ActiveSync, but Microsoft have only done something about it on the latest versions of Exchange - Exchange 2003 wasn't touched.

Simon.
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by:purpleoak
ID: 39796297
The indicators on my Fiat Punto keep blowing the bulbs...so I should scrap it and buy a Ferrari Enzo to replace it.

That is why this answer has a grade of C....yes it is an answer to the question but it's as far fetched as the illustration given above.
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by:purpleoak
ID: 39853000
It's not that I don't like the answer...it just doesn't help....at all
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