Adobe CS 5 Design Premium user issue

Have one user of CS 5 Design Premium.  Every time she uses Photoshop to create a large banner, it hangs her system,  It loooks like it's using all of her available RAM,  She 's got 4GB in her Win 7 pc.  Her video card is just a basic Intel one on the mobo.  i know that there was a list of add-on video cards which were certified by Adobe that can really make  a difference, but I can't find the list online.  Adobe support is so hard to get hold of. The wait times are ridiculous.  Can someone help on this?
071171Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Amit KhilnaneyCommented:
http://www.adobe.com/content/dam/Adobe/en/products/premiere/pdfs/premiere-thirdparty-hw-compatibility-cs5.pdf

Open in new window

Seth SimmonsSr. Systems AdministratorCommented:
here is a list for PS CS5

Tested video cards | Photoshop CS5

http://helpx.adobe.com/photoshop/kb/tested-video-cards-photoshop-cs5.html

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Amit KhilnaneyCommented:
CS6 help contains latest gfx cards...


Photoshop Help /
Photoshop CS6 GPU FAQ

http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html
Protecting & Securing Your Critical Data

Considering 93 percent of companies file for bankruptcy within 12 months of a disaster that blocked access to their data for 10 days or more, planning for the worst is just smart business. Learn how Acronis Backup integrates security at every stage

David BruggeCommented:
Photoshop is very good at handling large files with relative small amounts of RAM. That is what the swap disk that you set up when first installing the program is for. The swap disk "swaps" sections of RAM for temporary data written to your hard disk.

As a result, you can work with large files with relatively small memory. The trade off is the more you must rely on your swap disk, the slower operations become.

I would check to see where the swap disk is assigned and make sure there is plenty of room to expand. Try to avoid having the swap disk on the same hard drive as your operating system, even if that hard drive is partitioned.

One thing known to cause problems is if you are on a network and working on a file that resides on a different machine. Adobe strongly advises to import the file to the local machine, work on it there and save it, then export it back to the network location.
071171Author Commented:
D_Brugge -  How do i configure the swap file within Photoshop?  I remember calling Adobe a long time ago, and they never mentioned a swap file configuration.  With this pc where Photoshop is installed, it has only a single hdd with a single partition. Thx.
David BruggeCommented:
My bad. I should have been referring to the Scratch Disk. The swap files are ON the Scratch Disk.

Go to Edit > Preferences >  Performance and see where the SCRATCH DISK is pointing.

Sorry for the confusion.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Adobe Creative Suite CS

From novice to tech pro — start learning today.