Solved

Adobe CS 5 Design Premium user issue

Posted on 2014-01-09
7
240 Views
Last Modified: 2014-01-20
Have one user of CS 5 Design Premium.  Every time she uses Photoshop to create a large banner, it hangs her system,  It loooks like it's using all of her available RAM,  She 's got 4GB in her Win 7 pc.  Her video card is just a basic Intel one on the mobo.  i know that there was a list of add-on video cards which were certified by Adobe that can really make  a difference, but I can't find the list online.  Adobe support is so hard to get hold of. The wait times are ridiculous.  Can someone help on this?
0
Comment
Question by:071171
7 Comments
 
LVL 8

Assisted Solution

by:Amit Khilnaney
Amit Khilnaney earned 250 total points
ID: 39769124
http://www.adobe.com/content/dam/Adobe/en/products/premiere/pdfs/premiere-thirdparty-hw-compatibility-cs5.pdf

Open in new window

0
 
LVL 34

Accepted Solution

by:
Seth Simmons earned 250 total points
ID: 39769148
here is a list for PS CS5

Tested video cards | Photoshop CS5

http://helpx.adobe.com/photoshop/kb/tested-video-cards-photoshop-cs5.html
0
 
LVL 8

Expert Comment

by:Amit Khilnaney
ID: 39769154
CS6 help contains latest gfx cards...


Photoshop Help /
Photoshop CS6 GPU FAQ

http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 26

Expert Comment

by:David Brugge
ID: 39769628
Photoshop is very good at handling large files with relative small amounts of RAM. That is what the swap disk that you set up when first installing the program is for. The swap disk "swaps" sections of RAM for temporary data written to your hard disk.

As a result, you can work with large files with relatively small memory. The trade off is the more you must rely on your swap disk, the slower operations become.

I would check to see where the swap disk is assigned and make sure there is plenty of room to expand. Try to avoid having the swap disk on the same hard drive as your operating system, even if that hard drive is partitioned.

One thing known to cause problems is if you are on a network and working on a file that resides on a different machine. Adobe strongly advises to import the file to the local machine, work on it there and save it, then export it back to the network location.
0
 

Author Comment

by:071171
ID: 39776766
D_Brugge -  How do i configure the swap file within Photoshop?  I remember calling Adobe a long time ago, and they never mentioned a swap file configuration.  With this pc where Photoshop is installed, it has only a single hdd with a single partition. Thx.
0
 
LVL 26

Expert Comment

by:David Brugge
ID: 39777226
My bad. I should have been referring to the Scratch Disk. The swap files are ON the Scratch Disk.

Go to Edit > Preferences >  Performance and see where the SCRATCH DISK is pointing.

Sorry for the confusion.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
Make a selection using the pen tool to trace the selection. Then alter the color of the selection by using the color balance option in Adobe Photoshop.

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question