Solved

IPad 2nd gen screen stopped working and now if I hold a button it will blink pink or blue?

Posted on 2014-01-09
5
322 Views
Last Modified: 2014-01-22
Very strange issue. Never seen anything like this, the screen is unresponsive and goes off when it wants to. I have tried a restore through iTunes, issue still persists.. Not really sure if its like a virus> I did not think that they can get viruses. Could this possibly be a hardware issue?
0
Comment
Question by:jeffreychorba
  • 2
  • 2
5 Comments
 
LVL 8

Expert Comment

by:Esteban Blanco
ID: 39769090
Try holding the top button and the home button together at the same time to do a hard reset.  Once you do the reset, you can do to settings and wipe it (under settings>general>reset).  Once it is back to factory defaults, you can either download apps one by one from iCloud or try a restore from iTunes.
0
 

Author Comment

by:jeffreychorba
ID: 39769563
I already wiped it and did a restore
0
 
LVL 8

Accepted Solution

by:
Esteban Blanco earned 500 total points
ID: 39769691
It sounds like a hardware issue to me Jeffrey.  If it's turning off by itself, the first I would have done was what I already suggested.  Secondly I would try to use a different charger in case that could be causing the problem.  If that is not the problem, then you are down to hardware.  I have never seen an iPad, iPod or iPhone do this (unless it was dropped and hardware was damaged).
0
 

Author Comment

by:jeffreychorba
ID: 39772125
Hmm yeah I am not sure thank you for your assistance though!
0
 
LVL 14

Expert Comment

by:Michael Dyer
ID: 39772685
You probably need to bring it in to the Apple store and let them look at it at the Genius bar.  If it is out of warranty, you can get a replacement from Apple for a fee. Check out the pricing here:  

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
0

Featured Post

DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Cancelling Pandora on iPhone 8 63
mixing mac for outlook and mac for windows 5 76
Apple watch forgot password 2 54
Migrate Application To New Mac 5 50
Steve Jobs once said that Blu-ray is "a bag of hurt". As Macs users well known, things haven’t settled down (at least not from Apple’s perspective). Several years after that comment, Mac OS X still doesn’t support Blu-ray playback, nor has any Mac s…
What's a UDID? If you're involved in developing, testing, or even reviewing an iOS application that's in beta, then at some point you may need to know the UDID for any iOS devices that you'll be testing on. What's the UDID? It stands for Unique Dev…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question