Solved

IPad 2nd gen screen stopped working and now if I hold a button it will blink pink or blue?

Posted on 2014-01-09
5
335 Views
Last Modified: 2014-01-22
Very strange issue. Never seen anything like this, the screen is unresponsive and goes off when it wants to. I have tried a restore through iTunes, issue still persists.. Not really sure if its like a virus> I did not think that they can get viruses. Could this possibly be a hardware issue?
0
Comment
Question by:jeffreychorba
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 8

Expert Comment

by:Esteban Blanco
ID: 39769090
Try holding the top button and the home button together at the same time to do a hard reset.  Once you do the reset, you can do to settings and wipe it (under settings>general>reset).  Once it is back to factory defaults, you can either download apps one by one from iCloud or try a restore from iTunes.
0
 

Author Comment

by:jeffreychorba
ID: 39769563
I already wiped it and did a restore
0
 
LVL 8

Accepted Solution

by:
Esteban Blanco earned 500 total points
ID: 39769691
It sounds like a hardware issue to me Jeffrey.  If it's turning off by itself, the first I would have done was what I already suggested.  Secondly I would try to use a different charger in case that could be causing the problem.  If that is not the problem, then you are down to hardware.  I have never seen an iPad, iPod or iPhone do this (unless it was dropped and hardware was damaged).
0
 

Author Comment

by:jeffreychorba
ID: 39772125
Hmm yeah I am not sure thank you for your assistance though!
0
 
LVL 14

Expert Comment

by:Michael Dyer
ID: 39772685
You probably need to bring it in to the Apple store and let them look at it at the Genius bar.  If it is out of warranty, you can get a replacement from Apple for a fee. Check out the pricing here:  

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
0

Featured Post

Business Impact of IT Communications

What are the business impacts of how well businesses communicate during an IT incident? Targeting, speed, and transparency all matter. Find out more in this infographic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking to clear some space on your phone for the latest iOS 8 update? Did you switch to Spotify so you no longer need to keep music native on your phone? Run out of space for taking photos while in the middle of vacation? Sometimes the quic…
A professional opinion on which Apple product to buy, and a tidbit about the WWDC.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question