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Constant Error Messages being received in Outlook for a user

Posted on 2014-01-09
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Last Modified: 2014-01-20
In a domain with a Windows 2008 R2 server running Exchange 2007, we have 50 desktops. One running Win7 and Outlook 2007 started receiving this message within the last week and receives it multiple times per hor.

What causes it and how do I fix it?

9:25:25 Synchronizer Version 12.0.6672
9:25:25 Synchronizing Mailbox 'John Smith'
9:25:25 Done
9:25:26 Microsoft Exchange offline address book
9:25:26  0X8004010F
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Question by:Tony Giangreco
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imkottees earned 250 total points
ID: 39769636
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by:Marshal Hubs
ID: 39770225
I have found one useful post about 0X8004010F error. Please visit http://recover-email.blogspot.in/2013/01/what-is-outlook-error-code-0x8004010f.html to know more about Outlook 0X8004010F error and the method to resolve it.
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by:WiReDWolf
WiReDWolf earned 250 total points
ID: 39770321
I would just delete the OAB from the PC and restart Outlook.

\%userprofile%\appdata\local\microsoft\outlook

Locate the OAB folder and delete/rename it.  A new one will be generated when you reopen Outlook.
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by:Tony Giangreco
ID: 39788518
Sorry I have not replied. I've been tied up with emergencies. I will be at this client today.

What is stored in the OAB on the PC? Is there a chance the user will loose their cached list of email addresses they use on a daily basis? Is was stored in the NK2 file in earlier versions of Outlook.
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by:WiReDWolf
ID: 39794632
I've been busy too.  I don't even remember responding to this question. =)

The OAB is just the Offline Address Book that Exchange sends out.  The suggested contacts is kept completely separate.
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