[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1028
  • Last Modified:

Juniper VPN tunnels flapping up and down after firmware upgrade

Experts,

We recently upgraded our branch office SRX650  firmware from 10.2.3 to 10.4.3 a couple of weeks ago.  Afterwards we've seen VPN tunnels flap up and down on LAN side.  During which the WAN side never goes down.  Funny thing is when you login into one of the SRX220 you do show interfaces terse the LAN side shows up/up.

We have site to site VPN tunnels from our branch SRX650s to field SRX220s.  

I've tried rebooting the SRX220's, lowering tcp-mss and ipsec-vpn from 1300 to 1360 but to no avail.  My SRX650 CPU utilization is low.  The monitoring software I'm using to monitor the tunnels test time has been upped to test less frequent to no avail.

We have plenty of other VPN tunnels on the SRX650 that aren't flapping. I'm kind of lost and need some help.
0
Greggor25
Asked:
Greggor25
  • 4
  • 4
2 Solutions
 
dpk_walCommented:
Can you upgrade SRX650 to the recommended version of 11.4R10.3 and see if you see the issue again.

http://kb.juniper.net/KB21476

Please update and update.

Thank you.
0
 
Greggor25Author Commented:
I have to get a maintenance window for outage to push firmware update.

Last time I copied the firmware to both nodes via USB stick and rebooted them simultaneously to not break the cluster.

Is this the recommended upgrade procedure?
0
 
QuoriCommented:
You can do an in-service upgrade which has minimal impact on live traffic.

Follow this:

http://kb.juniper.net/InfoCenter/index?page=content&id=KB17947
0
2017 Webroot Threat Report

MSPs: Get the facts you need to protect your clients.
The 2017 Webroot Threat Report provides a uniquely insightful global view into the analysis and discoveries made by the Webroot® Threat Intelligence Platform to provide insights on key trends and risks as seen by our users.

 
dpk_walCommented:
As per Juniper documentation In service Software Upgrade or ISSU is not supported on branch SRX; but there are few customers who have reported to have successfully done ISSU on branch SRX boxes.

http://forums.juniper.net/t5/SRX-Services-Gateway/For-branch-SRX-running-HA-will-ISSU-be-supported-Perhaps-in-the/td-p/180885

Please follow the KB posted by expert Quori; also look at above link for more information.

Please implement and update.

Thank you.
0
 
Greggor25Author Commented:
The In service upgrade and documentation provided is very good. How long of maintenance window would I need to complete the upgrade?

Hour or two hours?
0
 
dpk_walCommented:
Take max of two hours to be on safer side; ideally both the boxes would get upgraded and operational in max 40 minutes.

Thank you.
0
 
Greggor25Author Commented:
I will perform the upgrade in two weeks and let you know the result. In the mean time I have a ticket open with JTAC to see if they have any answers.
0
 
dpk_walCommented:
Sure; please update us with your findings.
0
 
Greggor25Author Commented:
Updated the SRX650 cluster to Juniper recommended 11.4R10.3.  Appears to have fixed the issue.  

I have noticed after updating the JWeb interface pops policies and configuration a lot faster.
0

Featured Post

Rewarding opportunities for women in IT

Across the nation, technology jobs are vacant because there aren’t enough qualified professionals to fill them. With a degree from WGU, you can get the credentials it takes to become an in-demand IT professional. Plus, WGU’s IT programs include industry certifications.

  • 4
  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now